Operations Assistant

2 weeks ago


Lower Parel Mumbai Maharashtra, India Arcot Group Full time

**Key Responsibilities**:

- Assist the Operations Manager in planning and coordinating travel itineraries, bookings, and reservations.
- Liaise with vendors, hotels, and transport providers to ensure seamless travel arrangements.
- Handle customer queries and provide support regarding travel schedules, documentation, and services.
- Maintain accurate records of bookings, payments, and customer preferences in the company’s system.
- Ensure compliance with company policies and standards in all operational tasks.
- Coordinate with internal teams (sales, customer service, etc.) to resolve issues and enhance the customer experience.
- Monitor and update inventory of travel packages and availability.
- Assist in managing last-minute changes or cancellations with efficiency and professionalism.

**Qualifications and Skills**:

- Bachelor's degree in Travel & Tourism, Hospitality, or a related field (preferred).
- 1-2 years of experience in operations or customer service in the travel industry.
- Strong organizational and multitasking skills.
- Excellent communication skills, both written and verbal.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint).
- Familiarity with travel booking systems and software is a plus (e.g., Amadeus, Sabre, Galileo).
- Problem-solving mindset with attention to detail.
- Ability to work in a fast-paced environment and adapt to changes quickly.

Pay: ₹10,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Application Question(s):

- What is your current CTC?

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



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