
Desktop Support
4 weeks ago
We are looking for Desktop Support Executive to join our IT team.
**Main Responsibilities**:
- Provide system support to all our staff.
- Respond to support inquiries by phone, ensuring prompt and efficient resolution of issues.
- Log new incidents, maintain and update asset information and escalate complex issues to Management
- Address endpoint security events, such as managing Malware and Anti-Virus interventions.
**Requirements & Key Skills**:
- Proven experience managing and troubleshooting Server/Desktop/O365/Azure/Active Directory, and backup software.
- Strong background in an IT helpdesk environment with a track record of outstanding customer service.
- Excellent communication skills, able to convey information clearly and concisely to both internal and external stakeholders.
- Good understanding of networking principles.
- Available to join immediately
Pay: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Provident Fund
Shift:
- Day shift
Application Question(s):
- Please let us know your notice period, expected salary and current location
**Education**:
- Bachelor's (preferred)
**Experience**:
- System Support: 2 years (preferred)
Work Location: In person
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