Executive - Digital Business Unit

4 weeks ago

Thane, India Tata AIA Life Full time

**Job Description
**A)**
**Position Overview**

**Position Title**

Executive - Issuance

**Department**

Tele Sales

**Level / Band**

Executive

**Role Summary**:
1) Life insurance knowledge is must

2) Should have prior experience of coordination with sales, UW, DST Team, Internal IT & if required continuous engagement with call center.


**B)**
**Organizational Relationships**

**Reports to Direct**

AVP

**Supervises**

NA

**C)**
**Job Dimensions**

**Geographic Area Covered**

PAN -India

**Stakeholders Internal**

Vendor team, Sales Team, IT, CS, Legal & Compliance

**Stakeholders External**

Vendor Team & Customers

**D)**
**Key Result Areas**

4) Should be willing to extend during peak business period, especially month end

5) Life insurance knowledge is must

6) Should have prior experience of coordination with sales, UW, DST Team, Internal IT & if required continuous engagement with call center.

7) Person should be target oriented & must posses strong understanding on post submission formalities till final policy issuance

8) Graduate - Min. 2-3 Years of experience in ( Life Insurance + Post submission formalities )

9) Strong hands-on MIS/Reports wrt. policy submissions and issuance.

**E)**

**Skills Required**:
**Technical**
- Sound knowledge of product contracts.
- Knowledge of medical terminologies.
- IRDA Regulatory guidelines.
- Communication skill
- Good hands on excel
- Self-motivated
- Excellent sales knowledge
- Dynamic personality
- Impeccable communication skills
- Strong relationship management skills
- Strong team engagement skills.

**Behavioral (Refer Appendix for details)**

**Level 1**

**(rarely / not required)**

**Level 2**

**(required frequently)**

**Level 3**

**(essential for position)**

Interpersonal skillsCommunication skillsCreative thinking skillsSupervising/Leadership skillsTeamwork SkillsInfluencing skillsRelationship Building skillsDecision making skills**Incumbent Characteristics**

**Metrix**

**Essential**

**Qualification**

Graduate

**Experience**

2- 4 yrs (Insurance & Call center)

**Language spoken**

Hindi & English

**Location**

Call Center - Airoli

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