Guest Service Associate

4 weeks ago

Chennai Tamil Nadu, India Marriott International, Inc Full time

**Additional Information**
**Job Number**24197280
**Job Category**Rooms & Guest Services Operations
**Location**Courtyard Chennai, 564 Anna Salai, Chennai, Tamil Nadu, India, 600018
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management

***

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Guest Service Associate

    5 months ago

    Chennai, Tamil Nadu, India AccorHotel Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Guest Service Associate

    6 months ago

    Chennai, Tamil Nadu, India IBIS Full time

    **Company Description** Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Guest Service Associate

    6 months ago

    Chennai, Tamil Nadu, India IBIS Full time

    **Company Description** Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Guest Service Associate

    3 months ago

    Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Job Number** 24155488 **Job Category** Rooms & Guest Services Operations **Location** Fairfield by Marriott Chennai Mahindra World City, Near Main Entrance, Chennai, TamilNadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Organize, confirm, process, and conduct all guest...

  • Guest Service Associate

    1 month ago

    Chennai, Tamil Nadu, India AccorHotel Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Guest Service Representative

    6 months ago

    Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Additional Information** Guest Service Associate **Job Number** 24109432 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Chennai, 564 Anna Salai, Chennai, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Organize, confirm, process, and...

  • F&b Guest Service Associate

    6 months ago

    Thoraipakkam, Chennai, Tamil Nadu, India Holiday Inn Express (Unite of Barque Hotels Pvt Ltd Full time

    **Job Summary**: As a Food and Beverage Guest Service Associate at Holiday Inn Express, you will play a pivotal role in creating a positive and memorable dining experience for our guests. You will be responsible for providing excellent customer service, ensuring efficient operations, and maintaining high standards of cleanliness and hygiene in the food and...

  • Guest Service Associate

    5 months ago

    Chennai, India IBIS Full time

    **Job Description**: **Department : Food & Beverage Service** **Designation : Guest Service Associate** **Reports To : Team Leader - F & B Service/ Restaurant & Bar Manager** **Prime Function**: - Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations. - Welcome the guests by...

  • Guest Service Associate

    6 months ago

    Chennai, India ibis Chennai City Centre Full time

    Job Description **Job Description**: Department : Food & Beverage Service Designation : Guest Service Associate Reports To : Team Leader - F & B Service/ Restaurant & Bar Manager Prime Function: - Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations. - Welcome the guests by...

  • Guest Relations Associate

    6 months ago

    Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Job Number** 24016360 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Grand Chennai Resort & Spa, 280 ECR, Vedanamelli, Chennai, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and...

  • Guest Service Associate

    2 months ago

    Chennai, Tamil Nadu, India IBIS Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Guest Relations Associate

    6 months ago

    Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Job Number** 24020813 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Grand Chennai Resort & Spa, 280 ECR, Vedanamelli, Chennai, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations,...

  • Guest Service Associate

    1 month ago

    Madurai, Tamil Nadu, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24189086 **Job Category**Rooms & Guest Services Operations **Location**Courtyard by Marriott Madurai, No 168 Alagarkoil Road, Madurai, Tamil Nadu, India, 625002 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Organize, confirm, process, and conduct all guest check-ins/check-outs,...

  • Guest Service Associate

    6 months ago

    Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Job Number** 24100700 **Job Category** Housekeeping & Laundry **Location** The Westin Chennai Velachery, 154 Velachery Main Road, Chennai, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with...

  • Guest Service Associate

    1 month ago

    Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24185095 **Job Category**Housekeeping & Laundry **Location**The Westin Chennai Velachery, 154 Velachery Main Road, Chennai, Tamil Nadu, India, 600042 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with...

  • Guest Service Associate

    2 months ago

    Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Job Number** 24169057 **Job Category** Housekeeping & Laundry **Location** Fairfield by Marriott Chennai Mahindra World City, Near Main Entrance, Chennai, TamilNadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill...

  • Guest Service Associate-housekeeping

    4 weeks ago

    Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24195809 **Job Category**Housekeeping & Laundry **Location**Fairfield by Marriott Chennai Mahindra World City, Near Main Entrance, Chennai, TamilNadu, India, 603202 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill...

  • Guest Service Associate

    6 months ago

    Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Job Number** 24064885 **Job Category** Housekeeping & Laundry **Location** Courtyard Chennai, 564 Anna Salai, Chennai, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with supplies and...

  • Guest Service Associate- Housekeeping

    1 month ago

    Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24167408 **Job Category**Housekeeping & Laundry **Location**Courtyard Chennai, 564 Anna Salai, Chennai, Tamil Nadu, India, 600018 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with supplies and transport...

  • Guest Service Associate

    3 weeks ago

    Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24198493 **Job Category**Housekeeping & Laundry **Location**Four Points by Sheraton Chennai OMR, Survey No 169, Plot 1B-1A, Rajiv Gandhi Salai, Chennai, Tamil Nadu, India, 600119 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Respond promptly to requests from guests and other...