Customer Support Executive
4 months ago
Job Title - Customer Support Executive
Project - Mobile Gaming App
Location - Madgaon, Goa
Shift Timings: Rotational Shift
- 10am-7pm/11am-8pm/2pm-11pm/11pm-8am
(Must be comfortable for all the shift timings)
**Terms**:
- Full Time
- 6 Day Week
- Work from Office
Experience: 6months +
- Night Shift
- Pick and drop service provided by company within 10km
Skill set Requirement - Excellent Communication skills and problem solving abilities.
Job Responsibilities:
- Providing chat and call support
- Strategically approaching each player based on their history and profile.
- Educate current and potential customers with product and service information.
- Identify and escalate priority issues to the Team Leader and Ops Team.
- Actively participate in team meetings.
**Salary**: ₹250,000.00 - ₹300,000.00 per year
Schedule:
- Evening shift
- Night shift
- Rotational shift
Supplemental pay types:
- Shift allowance
Ability to commute/relocate:
- goa, Goa 403601: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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