Sales Coordinator Female

3 weeks ago


Bailey Road Patna Bihar, India MT Infratech Private Limited Full time

A **Sales Coordinator** plays a vital role in supporting the sales team and ensuring the smooth flow of sales operations. Their responsibilities often include a combination of administrative tasks, customer service, and supporting sales initiatives. Here are the key roles and responsibilities of a Sales Coordinator:
1. **Administrative Support**
- **Prepare sales reports**: Assist in creating and maintaining daily, weekly, or monthly sales reports and forecasts.
- **Data management**: Maintain and update customer databases, sales records, and pipeline tracking tools like CRM systems.
- **Document preparation**: Create and distribute proposals, quotes, contracts, and presentations for the sales team.

2. **Customer Relationship Management**
- **Customer support**: Handle inquiries from clients regarding products, pricing, availability, and lead times.
- **Order processing**: Assist in processing orders and ensuring timely delivery of products.
- **Follow-ups**: Conduct follow-ups with customers for feedback, payment, or future business opportunities.

3. **Coordination with Sales Team**
- **Internal communication**: Act as a liaison between the sales team and other departments such as marketing, logistics, and finance.
- **Scheduling meetings and appointments**: Organize and schedule meetings, presentations, and appointments for the sales team with clients or internal stakeholders.
- **Training coordination**: Assist in coordinating training sessions or workshops for the sales team.

4. **Sales Support**
- **Product knowledge**: Stay updated on products, services, and promotions to assist sales teams and customers effectively.
- **Assist with proposals and bids**: Help prepare detailed proposals, bids, and tenders by gathering relevant data or materials.
- **Tracking sales activities**: Monitor the progress of ongoing sales efforts, track leads, and ensure deadlines are met.

5. **Reporting and Analysis**
- **Sales performance monitoring**: Track key performance indicators (KPIs) like sales targets, quotas, and revenue figures.
- **Market research**: Conduct research on competitors, industry trends, and potential leads to provide useful insights to the sales team.
- **Sales data analysis**: Analyze sales trends and provide recommendations for improvement or identify growth opportunities.

6. **Inventory and Supply Chain Coordination**
- **Inventory management**: Coordinate with supply chain teams to ensure sufficient stock levels for ongoing sales.
- **Delivery and shipping**: Track product shipments, ensure timely delivery to customers, and handle any delays or issues.

7. **Team Collaboration**
- **Collaborating with marketing**: Work closely with marketing teams to align sales strategies with promotional campaigns.
- **Event coordination**: Assist in organizing and coordinating trade shows, sales events, or customer meet-and-greet sessions.

8. **Post-Sales Support**
- **Handling customer complaints**: Address and resolve any issues customers may face post-purchase.
- **Liaising with technical teams**: Coordinate with support teams for troubleshooting and technical assistance if needed.

In essence, the Sales Coordinator ensures that the sales team is organized, informed, and well-supported in driving revenue growth, and acts as a vital bridge between customers, the sales force, and other departments.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 9135200200


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