Live Chat Support International Users
5 months ago
Job Summary: (Only Female or Physically Disabled Person can apply)
Job Responsibilities and Duties:
Answers customer queries online regarding billing issues, product problems, service questions and general client concerns.
Handling of B2C international customer from all parts of the world, providing technical support on time
Ability To Multi-Task, Prioritize, And Manage Time Effectively
Excellent written English communication skills.
Knowledge on Microsoft Excel, Handling Social Media such as Telegram, WhatsApp, Instagram, YouTube, Facebook, etc.
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every client.
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
Job Qualification and Skills:
Knowledge of Forex Trading Market
Computer Science or IT graduate. Typing speed must be Minimum 40 Words Per Minute).
Ability to remain professional and courteous with customers at all times.
Must be available to work occasional nights, holidays and weekends.
Pay: ₹17,000.00 - ₹37,000.00 per month
**Benefits**:
- Flexible schedule
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Performance bonus
Application Question(s):
- Are you a physically disabled person? (Optional)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Total work: 2 years (required)
- International Clients Live chat: 2 years (preferred)
- Forex/Stock market: 1 year (preferred)
Shift availability:
- Day Shift (preferred)
Work Location: In person
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