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Surveillance QA

4 months ago

Bengaluru Karnataka, India Deutsche Bank Full time

**Surveillance QA**:
**Job ID**:R0319763**Full/Part-Time**:Full-time**Regular/Temporary**:Regular**Listed**:2024-03-12**Location**:Bangalore**Position Overview**:
**Job Title - Regulatory Operations Analyst, NCT**

**Location - Bangalore, India**

**Role Description**

Deutsche Bank (DB) Group and its staff are committed to compliance with all applicable laws and official regulations in the respective jurisdictions. Restrictive measures under sanctions and embargoes are usually implemented by means of statutory regulations. The sanctions and embargoes program is aimed to ensure that DB Group and its staff fully comply with all sanctions and embargoes regulations in force in the respective jurisdiction. For this purpose, DB established a global organization with dedicated rights and responsibilities. DB’s Sanctions & Embargoes Program has been implemented globally and throughout all business divisions via the Embargo Policy - DB Group and the Special Risk Country Policy DB Group.

The Service Operations (Operations) Profession is responsible for the delivery, oversight and management of functional teams undertaking operational and transaction-based processes, working within agreed policies, procedures, Key Performance and Risk Indicators. Operations objectives include designing and implementing a robust control environment that allows and drives efficient and effective processing. The environment should ensure we meet regulatory requirements and can verify the completeness and accuracy of all transactions and operational processes. The objectives include operational assurance on the integrity of the books & records and deliver effective service to our clients. Operations develop and maintain effective relationships across client and partner groups.

The RTB Reviewer are primarily responsible for the appropriate review, confirmation and decision-taking on stopped messages to confirm mismatches for release from the transaction filtering process in line with applicable Sanction regulations and the Bank’s policies and procedures.

**What we’ll offer you**

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above

**Your key responsibilities**
- Support the RTB team lead in protecting DB from legal, regulatory and reputational risk with regard to business involving sanctioned entities and / or countries.
- Performs quality assurance review in accordance with AML policies and departmental procedures within established timeframes.
- Perform timely Quality activities such as day to day quality reviews on alerts processed by RTB users. Update all relevant MI to confirm completion of reviews and errors identified
- Execute internal control checks as defined in the KOP documentation and Embargo control framework documents governed by AFC Sanction & Embargo.
- Support any applicable reporting obligations to the competent authorities with respect to transaction handling.
- Provides insight into quality gaps discovered as part of the quality assurance process and ensures these gaps are communicated to appropriate management.
- Identify opportunities for improvement and drive the implementation of initiatives and process changes with a focus on innovation.
- Act as a process expert and extends support to the operations team by sharing best practices amongst quality and the operations teams.
- Should be proficient in excel handling including the use of Excel's functions, features, and formulas to organize, analyze, and adjust data. Understanding Excel proficiency involves knowing its various tools, formulas, and functions.

**Your skills and experience**
- Sanctions and Regulatory Filtering
- SWIFT Message Format and Fields
- SWIFT Payment Flow
- SEPA Message Structure and Payment Flow
- MS Office (MS Excel, Word and Outlook)
- Proficient in e mail communication
- Good communication skills (Written & Verbal)
- Ability to support rotational shifts
- Ready to support on weekends

**Your Key Accountabilities**

**RTB focus**
- Primarily review stopped messages and take a decision on them (either pass or investigate), based on limited set of rules provided and maintained by AFC.
- Record rationale for decision from pre-defined set of options.
- Seek feedback from more senior investigators/reviewers, where their decisions fail the four-eye control.
- Provide support feedback loop and filter optimization by identifying repeat mismatches to propose Good Guys.
- Use user access privileges only for authorised purposes; actively safeguard sensitive and confidential information.

**CTB