Voice Process

3 weeks ago


Chanda Nagar Hyderabad Telangana, India PRK hospitals hyderabad Full time

**Job Title**: Voice Process Executive

**Location**: PRK Hospitals, Chandanagar, Hyderabad

**Job Summary**:
**Key Responsibilities**:
**Call Handling**:

- Manage and respond to all incoming calls, both on landline and mobile, ensuring no calls are missed.
- Provide accurate information about doctor availability and direct patients to the appropriate specialist based on their illness.

**Data Management**:

- Enter data from mobile calls and maintain MIS data as per the given format.
- Handle all landline and package calls, ensuring data is accurately recorded and maintained.

**Requirements**:

- Excellent communication skills, both verbal and written.
- Strong organizational skills and attention to detail.
- Ability to handle multiple calls simultaneously and efficiently.
- Proficient in data entry and maintaining accurate records.
- Ability to work as part of a team and take on a leadership role in training sessions.
- Prior experience in a similar role in a hospital or healthcare setting is preferred.

**How to Apply**:
**About PRK Hospitals**:
PRK Hospitals is a leading healthcare provider located in Chandanagar, Hyderabad. We are committed to offering the highest quality of care to our patients through our dedicated team of professionals. Join us in our mission to provide exceptional healthcare services.

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Ability to commute/relocate:

- Chanda Nagar, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Will be able to work in Rotation Shifts ?

**Experience**:

- total work: 1 year (required)

**Language**:

- English, Hindi, Telugu (required)

Work Location: In person

Expected Start Date: 20/08/2024


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