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Inbound Customer Service

3 months ago

Thane, India Pacific Placements and Business Consultancy Pvt. Ltd. Full time

**Inbound Sales**
- The prospect comes to the company by looking for information to solve their problem/need/pain point.
- The prospect searches, reads blogs, attends a webinar, schedules a free consultation, etc.
- Inbound prospects are typically more aware and more engaged to start.

**Inbound Sales**

Inbound sales is the technique where companies “pull” interested prospects and qualify them to see if they’re a fit for their product. In other words, inbound salesfocuses on the customer’s needs and the salesperson adapts to the buyer’s journey, acting as a trusted advisor.

The inbound sales process has four stages.

**1 - Identify potential customers**: Here’s where you engage with the strangers that stop by the showroom and convert them into leads. Let’s say, for instance, that you get their contact details and permission to send them information through content downloads, webinars or live chat.

**2 - Connect with leads**: Now you help the leads become aware of their needs and decide whether you can help them or not. Here they are considering your solutions as part of their goals.

**3 - Explore deeper**: At this stage, you begin a conversation with the leads to gain trust and explore their challenges in a deeper way to find if your products fit their needs and identify sales opportunities.

**4 - Advise on a solution**: When you're sure that your offering fits the needs of your leads and you have their trust, you provide advice _(this is your sales pitch) _on how your product is the best solution for their needs. Then the leads become customers.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Speak with the employer**
+91 7066873399
- Health insurance