ERP Executive

4 months ago


Salt Lake City, India Metravi Instruments Pvt Ltd. Full time

You will be based at Kolkata, West Bengal, India, and you will be primarily responsible for the following functions:

- Manage large amounts of incoming phone calls
- Work on the ERP for the sales flow for all updates and documents as required
- Follow up for quote and payments from customers
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Handle any operational jobs as and when required

**Female preferred

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)
- Tally: 1 year (required)
- CRM software: 1 year (preferred)



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