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IT Support Executive

4 months ago

Chandivali Mumbai Maharashtra, India TLI TRADELINK INDIA GENERAL TRADING LLP Full time

To ensure success as an IT Support Executive, you should have in-depth knowledge of business software and hardware systems, excellent troubleshooting skills, and high-level interpersonal skills. Ultimately, a class IT support Executive resolves all IT issues quickly and effectively while maintaining a good relationship.

To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT or Software Engineering. Microsoft, Cisco, Linux, or similar certification is a plus. If you’re naturally a helper, enjoy assisting people with computer issues and are able to explain technical details simply, we’d like to meet you.

**IT Support Executive Responsibilities**:

- Installing and configuring Laptop/computer systems.
- Responding to IT support requests.
- Diagnose software, networking, or hardware issues.
- Providing technical support on-site or via remote-access systems.
- Offering solutions that meet the needs of the client.
- Repairing hardware malfunctions, software issues, and networking problems.
- Maintaining good client relations.
- Tracking and managing work records.
- Compiling job reports.

**IT Support Executive Requirements**:

- Bachelor’s degree/Diploma in information technology or computer science.
- Proven work experience/Internship as a technical support engineer.
- Knowledge of web services, API, and IP-based protocols.
- Experience with scripting languages.
- Knowledge of computer hardware and networking systems.
- Good time management skills.
- Good interpersonal skills.
- Ability to troubleshoot complex hardware and software issues.
- Excellent written and verbal communication skills.
- Ability to think critically.

**Job Type**: Part-time

**Salary**: ₹5,000.00 - ₹12,000.00 per month

**Benefits**:

- Internet reimbursement

Day range:

- Monday to Friday

Shift:

- Day shift

Ability to commute/relocate:

- Chandivali, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- IT support: 1 year (preferred)

**Speak with the employer**
+91 9082580469