Accounts Receivable Caller

4 months ago

Jubilee Hills Hyderabad Telangana, India National Medical Billing Services Full time

Avontix Global, a nimble company, is a leading provider of revenue cycle management solutions for ASCs, surgical clinics, surgical hospitals, and anesthesia groups. Our tech-enabled solutions allow surgical organizations to streamline their revenue cycle processes, reduce administrative burdens, and improve financial outcomes. We have been at the forefront of RCM technology while continuing to deliver an unmatched level of customer service by bringing deep insights and actionable intelligence to maximize their revenue cycle.

The Accounts Receivable Caller will perform all related functions regarding collection of charges entered in an electronic posting and/or filing system. Maintain records of insurance company and patient contact, billing, payments on account, and demographic information. Correct all returned or denied claims for resubmission.

**Primary Duties**:

- Call Insurance Carriers
- Obtain timely processing of patient claims
- Document contact with insurance carriers and estimated payment date
- Provide information to expediate claim processing
- Review system notes
- Drop appropriate claims to paper
- Attach appropriate documentation (i.e., OP note, invoice, etc.)
- Review claims to ensure fields are complete and accurate
- Maintain daily record of activities
- Use system reports to manage accounts receivable (AR)
- Prioritize accounts based on high dollar amount and days in AR
- Document write-offs and refund requests
- Maintain batch logs in file by date
- File activity into monthly chart by facility

**Requirements**:
**Education and Experience**:

- A minimum of one year of medical billing experience
- High school diploma or equivalent
- Knowledge of commonly used medical coding and billing terms and concepts

**Skills Required**:

- Excellent interpersonal skills with the ability to interact effectively with all levels of employees, payers, clients, patients and other departments
- Detail oriented, strategic thinking, investigative skills
- Ability to work in a team-oriented environment
- Ability to prioritize and handle multiple tasks simultaneously
- Ability to promote favorable company image with patients, insurance companies, and general public

**Work Environment**:

- Work from Office position
- Participates in departmental, training and staff meetings
- Adhere to all compliance and company policies and procedures
- Ability to work in moderately noisy environment with frequent interruption

**OTHERS**:

- There is no Transportation Facility. But, we pay Rs. 300/day as Transport Allowance along with Rs. 50 as Night Shift Allowance.
- Dinner will be provided at office for all night shift employees

Schedule:

- Monday to Friday
- Night shift

Work Location: In person

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