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Service Advisor

4 months ago

Durg, India Shivnath automobiles pvt ltd Full time

Greet customers when they arrive at the parts and service center and direct them to an available mechanic.
- Consult with mechanics about necessary repairs and possible alternatives to expensive work.
- Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options.
- Answer questions about service outcome (after consulting with mechanic if necessary)
- Advise customers about warranty protections and potential cost savings
- Help customers decide between trading in a car and fixing it through our shop
- Manage and oversee the service center’s workflow and scheduling.
- Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up.

Pay: Up to ₹19,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Paid time off
- Provident Fund

Schedule:

- Fixed shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 4 years (preferred)

Work Location: In person