Costumer Service Representative
5 months ago
**CSR- Customer Service Representative**
**Job description / KRAs**:
- Responsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choice
- Responsible for collecting field level data as required
- Responsible for identifying customer needs and closing sales calls to achieve territory targets
- Ability to drive market creation initiatives under the guidance of company account manager
- Responsible for maintaining effective distribution management
**Education**:
Minimum qualification: Graduation (science, pharmacy background preferred)
**Required experience**:
2-3 years post graduation; experience in sales / marketing & in healthcare and surgical industry preferred
**Mandatory skills**:
- Self motivated
- Good Communication Skills
- Core Selling Skills
- Good Customer Relationship Management Skills
**Desired skills**:
- Basic internet skills
- Ready to work in Operating Theatre environment
- Exposure to healthcare business
**Job Types**: Full-time, Permanent
Pay: ₹300,000.00 - ₹400,000.00 per year
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Dealing with Medical devices and surgical: 1 year (preferred)
- Surgical as an MR: 1 year (preferred)
**Language**:
- English (preferred)
- Kannada (preferred)
Work Location: On the road
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