Service Technician
4 weeks ago
**Position: Service Engineer (Retainer Basis)**
**Company Overview**
At scanO, we’re pioneering the future of oral healthcare with AI-powered, contactless technology. Our innovative products, including the scanO Air AI robot, are designed to deliver efficient and accurate health screenings. We’re looking for a dedicated Service Engineer on a retainer basis to support the installation, maintenance, and troubleshooting of our devices at client locations.
**Role Summary**
As a Service Engineer on retainer, you will provide on-call support for our AI-powered devices, ensuring they operate smoothly and efficiently. This role is ideal for a skilled engineer who can respond to service requests, troubleshoot technical issues, and carry out preventive maintenance as needed. Flexibility and a strong understanding of hardware troubleshooting are essential for success in this role.
**Responsibilities**
- Provide installation, maintenance, and repair services for scanO products, including scanO Air, at various client locations
- Troubleshoot and resolve hardware, software, and connectivity issues to ensure optimal device performance
- Conduct routine inspections and preventive maintenance to reduce device downtime
- Document service visits, issues, and resolutions for tracking and quality improvement purposes
- Coordinate with the technical team for any upgrades, part replacements, or complex repairs
- Ensure excellent client communication and professionalism during service visits
**Qualifications**
- Proven experience as a Service Engineer or similar role in technical support and maintenance
- Strong understanding of electronic components, wiring, and mechanical troubleshooting
- Proficiency with tools and equipment used for diagnostics and repairs
- Excellent problem-solving skills and attention to detail
- Ability to travel to various client locations as required
- Degree or diploma in Electronics, Mechanical Engineering, or a related field preferred
**Perks**
- Flexible retainer-based engagement with competitive compensation
- Opportunity to work with cutting-edge AI technology in healthcare
- Join a forward-thinking company making an impact in oral healthcare innovation
- If you’re a proactive, skilled Service Engineer ready to support high-tech healthcare devices on a flexible basis, we’d love to connect with you_
**Job Type**: Freelance
Contract length: 24 months
Pay: ₹5,000.00 - ₹20,000.00 per month
Supplemental Pay:
- Commission pay
**Experience**:
- total work: 2 years (required)
Work Location: Remote
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