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Customer Support

4 months ago

Coimbatore, India The Putchi Full time

**walkin for the interview ( 29-08-2023 to 05-09-2023)**

**(Freshers can also apply)**

**Job Title: Customer Support Representative**

**Department: Customer Support**

**Reports to: Customer Support Manager**

**Summary**:
The Customer Support Representative is responsible for providing excellent customer service to our customers by answering their questions, resolving their issues, and providing them with the information and support they need.

**Responsibilities**:

- Resolve customer issues in a timely and efficient manner
- Escalate complex issues to the appropriate team or manager
- Provide customers with accurate and up-to-date information about our products and services
- Maintain a positive and professional attitude at all times

**Qualifications**:

- High school diploma or equivalent
- 1-2 years of customer service experience
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- Strong problem-solving and analytical skills
- Ability to work under pressure and meet deadlines

**Desired Skills**:

- Experience with customer relationship management (CRM) software
- Experience with social media customer support

**Benefits**:

- Competitive salary and benefits package
- Opportunity to work for a growing company
- Chance to make a difference in the lives of our customers.

**Salary**: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Paid sick time

Schedule:

- Day shift

**Speak with the employer**
+91 93454 92269
Application Deadline: 05/09/2023