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Field Technician

4 months ago

Bengaluru Karnataka, India Accel IT Services Full time

**Immediate Joiners are Required for**

**Role Name** : Field Support Engineer / Technician - Telecom IT Services

**Experience** : Min 1 Year of working experience in the Telecom Industry

**Location** : - Bhatkal, Hassan and Kolar

**Salary** : Rs. 16,750 /- PM.

**Required Technical Skills**:
2. Min 1 year experience in V-Sat or Networking relevant companies and Jobs.

3. Familiarity in operating Android Mobile to work with Satellite Terminal

4. Ability to troubleshoot, test, repair, and service technical equipment ( V-SAT Equipment)

6. English literacy with local language.

7. Ability to work flexible shifts and to adapt to changing work schedules.

**Responsibilities**:
1. Provide customer service and support during field visits or dispatches, as per agreed KPIs & SLA.

2. Tie workflow to schedule manage on-site satellite terminal installation, repair, maintenance, audit, and test tasks of VSAT / Telecom IT Services.

3. Diagnose errors and technical problems.

4. Determine proper solutions for satellite terminals and yield desired productivity in the field.

5. Produce timely and detailed service reports and document processes.

6. Spares Movement Good replacement & Defective returns on time.

7. Adhering process and compliances - Field automation systems.

8. Build positive relationships with customers & Brand.

**Salary**: ₹16,750.00 per month

Schedule:

- Day shift
- Rotational shift

**Experience**:

- Field service: 1 year (required)

Ability to Commute:

- Bangalore, Karnataka (required)

Ability to Relocate:

- Bangalore, Karnataka: Relocate before starting work (required)

Work Location: In person

Expected Start Date: 21/02/2024