Customer & Collection Executive-female

2 months ago


Erode Tamil Nadu, India Protocol labels India Pvt ltd Full time

collection executive's responsibilities include:

- Communicating with customers: Contacting customers to discuss overdue accounts, payment plans, and other issues
- Reconciling accounts: Following up on payments and reconciling customer accounts
- Negotiating payment terms: Working with customers to negotiate payment terms
- Updating account status: Updating customer account status and collection efforts
- Reporting on activity: Reporting on collection activity and accounts receivable status
- Investigating issues: Investigating historical data for each debt or bill
- Processing payments: Processing payments and refunds
- Resolving issues: Working with other departments to resolve disputes and discrepancies
- Providing customer service: Providing excellent customer service and addressing customer inquiries

Pay: Up to ₹22,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 3 years (preferred)

Work Location: In person


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