Customer & Collection Executive-female
2 months ago
collection executive's responsibilities include:
- Communicating with customers: Contacting customers to discuss overdue accounts, payment plans, and other issues
- Reconciling accounts: Following up on payments and reconciling customer accounts
- Negotiating payment terms: Working with customers to negotiate payment terms
- Updating account status: Updating customer account status and collection efforts
- Reporting on activity: Reporting on collection activity and accounts receivable status
- Investigating issues: Investigating historical data for each debt or bill
- Processing payments: Processing payments and refunds
- Resolving issues: Working with other departments to resolve disputes and discrepancies
- Providing customer service: Providing excellent customer service and addressing customer inquiries
Pay: Up to ₹22,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Overtime pay
- Performance bonus
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 3 years (preferred)
Work Location: In person
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