Customer Support Executive

2 months ago


Bhanpuri Raipur Chhattisgarh, India Great Find Full time

**POST:

- Customer Relationship Executive (Payment Follow-up)**

**Experience:

- Upto 2 Year in Customer Service**

**Company:

- Manufacturing Unit**

**Responsibilities**:

- **Maintain Client Relationships**:Build and maintain strong relationships with clients to ensure a seamless payment process while delivering excellent customer service.
- **Track Invoices**:Monitor outstanding invoices, track due dates, and ensure timely follow-ups for payment collection.
- **Resolve Payment Issues**:Address client inquiries related to billing, payment discrepancies, and payment terms, working closely with the accounts team for quick resolution.
- **Reporting**:Prepare regular reports on outstanding payments, payment status, and follow-up activities to keep management informed. Coordinate with Sales
- **Accounts Teams**: Liaise with internal teams to reconcile accounts and ensure accuracy in billing and collections.
- **Update CRM**:Maintain up-to-date records of payment status, client interactions, and follow-up notes in the company's CRM system.
- **Escalation Management**:Escalate unresolved payment issues to management and provide suggestions for resolution.

**Qualifications**:

- Bachelor’s degree in Business, Finance, or related field preferred.
- Proven experience in payment follow-ups, collections, or a similar customer-facing role.
- Knowledge of accounting principles is a plus.
- **knowledge of odia language is a must.**

Contact:

- 99816-89629

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer relationship management: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- Odia (required)
- Hindi (required)

Work Location: In person

**Speak with the employer**
+91 9981689629



  • Raipur, Chhattisgarh, India Great find recruitment Full time

    Position - customer support executive - FLUENT ENGLISH experiences - 3 TO 5 yrs location - RAIPUR salary - 20,000 to 25,000 call- 9111092638 Should be responsible for handing customer complaints and concerns. Efficiently handling inbound calls and transferring them to the relevant department. Informing the customers about updates, deals, offers,...


  • Raipur, Chhattisgarh, India Asquare Food & Beverages Pvt. Ltd (Zoff Spices Full time

    Handle Customer Complaints Answer the questions and resolve the complaints **Salary**: From ₹15,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - Customer service: 2 years (preferred) Work Location: In person


  • Raipur, Chhattisgarh, India ASAP Recruitment Full time

    **Urgent - Hiring** - Position - Customer Support associate (**Voice Process)** **INDUSTRY- REAL ESTATE** - Salary - rs 12000 to rs 15000 PM Work Experience Required - 1 YR( AS A CUSTOMER SUPPORT SERVICE) - **Qualification -GRADUATION** **Responsibilities**: - Strong phone and verbal communication skills along with active listening. - Familiarity with...


  • Mowa, Raipur, Chhattisgarh, India Xtention Crew Technologies Full time

    **Key Responsibilities**: - Provide accurate information about products and services, helping customers make informed decisions. - Resolve customer complaints and issues efficiently, aiming for first-contact resolution. - Maintain detailed records of customer interactions in our CRM system. - Collaborate with other departments to address customer needs and...


  • Raipur, Chhattisgarh, India Technotask Business Solutions Pvt. Ltd. Full time

    Required Customer Support Associates (Male/Female) Location - Raipur - 5th Floor, Multilevel Parking, Ghadi Chowk, Infront of Collectorate Raipur Good communication skills are required in **Kattaki Odiya** language Handle customer's Queries/Complaints/requests Process -Voice **(Kattaki Odiya)** Salary - 10000/Month General Shift - 10 to 7 Rotational...


  • Mowa, Raipur, Chhattisgarh, India Orvolo Venture Pvt Ltd Full time

    **Provide exceptional customer support and assistance to users of our Tally software, resolving issues and answering queries promptly and effectively**. **Salary**: ₹10,000.00 - ₹15,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: - Bachelor's (preferred) **Experience**: - tally software: 1 year...


  • Raipur, Chhattisgarh, India PMG Placement Full time

    Job Title: Customer Care Executive Location: Raipur CG Qualification: Graduate Experience: 2 to 3 years **Salary**: 10000/- to 15000/- PM Job Duties: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. -...


  • Raipur, Chhattisgarh, India Deepija Telecom Full time

    **Customer Success Executive**: **Location - Raipur**: **Experience: 0-1 yr**: **No of Openings: 2**: **Job Role**: The Customer Success team works closely with customers to understand their business objectives and coordinate with internal departments (Sales, Product, Marketing, Development) to ensure that we are providing an amazing service experiences...


  • Raipur, Chhattisgarh, India Hindkush infra ventures Full time

    Efficiently handling inbound and outbound calls and transferring them to the relevant agent or department as per telecalling script. - Experience in Real Estate will get first preference. - Conducting surveys to collect data about customer satisfaction, churn rate, brand image and awareness, etc. - Analyzing and reporting customer data to devise new...


  • Raipur, Chhattisgarh, India Hindkush infra ventures Full time

    Efficiently handling inbound and outbound calls and transferring them to the relevant agent or department as per telecalling script. - Conducting surveys to collect data about customer satisfaction, churn rate, brand image and awareness, etc. - Analyzing and reporting customer data to devise new strategies or update the existing ones - Making appointments...


  • Raipur, Chhattisgarh, India Technotask Business Solutions Pvt. Ltd. Full time

    **Salary**: From ₹10,000.00 per month Schedule: - Day shift - Evening shift Supplemental pay types: - Overtime pay **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Customer support: 1 year (preferred) **Language**: - English (preferred) - Odia (preferred)


  • Bhanpuri, Raipur, Chhattisgarh, India Asquare Food & Beverages Pvt. Ltd (Zoff Spices Full time

    Answering questions about products or the company Asking questions to understand customer requirements and close sales Enter and update customer information in the database Take and process orders in an accurate manner Keep records of calls and sales and note useful information Pay: From ₹15,000.00 per month **Benefits**: - Health insurance -...


  • Raipur, Chhattisgarh, India Technotask Business Solutions Pvt. Ltd. Full time

    **Salary**: From ₹10,000.00 per month Schedule: - Day shift - Evening shift Supplemental pay types: - Overtime pay **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Customer support: 1 year (preferred) **Language**: - English (preferred) - Hindi (preferred) **Speak with the employer** +91 8770420557


  • Raipur, India SocialSeller Technology Pvt.Ltd Full time

    **Internship Opportunity**: Customer Support Executive (Hindi & English Communication Skills) - Social Seller Technologies. We are looking for a highly motivated Customer Support Executive to join our team at **Social Seller Academy.** As a part of our team, you will be responsible for driving sales, providing excellent customer support, and promoting our...


  • Raipur, Chhattisgarh, India Fundtec Services LLP Full time

    **Responsibilities**: - Respond promptly and professionally to customer/Client/client inquiries. - Provide accurate information and guidance to customers/Clients regarding our products/services. - Troubleshoot and resolve customer/Client issues in a timely manner, escalating complex issues to the appropriate teams when necessary. - Maintain detailed records...

  • Telecaller Executive

    6 months ago


    Bhanpuri, Raipur, Chhattisgarh, India GREAT FIND RECRUITMENT (JOB CONSULTANCY) Full time

    **POST : TELECALLER EXECUTIVE** Experience : Max. 1 Year **Company : Manufacturing unit** **DUTIES**: - Making outbound calls to current and prospective customers to encourage the purchase of products, and services or gather information. - Taking inbound and mixed calls, responding to queries, and documenting activity in the CRM. - Inquiring with the...


  • Raipur, Chhattisgarh, India Smartskills Bits & Bytes (P) Ltd. Full time

    Need a Trainer for the Customer Care Executive on an Urgent basis. **Job Types**: Full-time, Permanent Pay: ₹10,000.00 - ₹25,000.00 per month Schedule: - Morning shift **Education**: - Diploma (preferred) **Experience**: - Technical support: 1 year (preferred) - total work: 1 year (preferred) - Customer service: 1 year...

  • Production Executive

    6 months ago


    Bhanpuri, Raipur, Chhattisgarh, India GREAT FIND RECRUITMENT (JOB CONSULTANCY) Full time

    **POSITION : PRODUCTION EXECUTIVE** Experience: 3-5 Year (CHEMICAL INDUSTRY-SOLVENT BASE) Company : Manufacturing (Wall-Paints & Coating) Qualification: Graduated in related field **JOB DESCRIPTION: - ** A Production Executive oversees and directs production operations for a manufacturing organization. They lead production operations, coordinate...

  • Field Sales Executive

    6 months ago


    Bhanpuri, Raipur, Chhattisgarh, India Siesto Systems Pvt. Ltd. Full time

    **Post**: Field Sales Executive **Salary**: 12K to 17K per month **Age**: 22 to 35 years **Education**: MBA (Marketing) **Experience**: 1 to 2 years **Job Type**: Full Time Generate & manage sales, Closely work with Home owners, Architects, Fabricators, Interior Designers, Builders, PMC’s & partners to assure our door Products are recommended by these...

  • Quality Executive

    2 months ago


    Bhanpuri, Raipur, Chhattisgarh, India Khyati pet industries Pvt Ltd Full time

    POSITION REQUIREMENTS EXPERIENCE : - 1+ Years’ Experience in Manufacturing Plant for Plastic Related Industry - (1 - 3 Years of relevant Experience as QC Executives/ Trainee in Plastic Industry - Thorough knowledge of Quality Procedures of the Plastic Processing Industry - Knowledge of Plastics and Plastics processing. - Computer skills is added...