Customer Support Associate

4 weeks ago


Delhi Delhi, India Bridgexcel innovations pvt ltd Full time

BRIDGEXCEL INNOVATIONS

Position: Customer Support

Language - Tamil

**Responsibilities**:

- Build and retain customer loyalty by delivering an exceptional customer experience.
- Acting as the key coordinator between our customer, our primary network provider, suppliers, and couriers.
- Answer, end, and transfer calls professionally.
- Handle inquiries, update customer details, and log cases efficiently.
- Conduct welcome calls, search numbers, and reset passwords.
- Understand and explain pro-rata billing, CPI/RPI, and overspend in various categories.
- Decipher invoices, timestamp calls, compress/convert calls, and access Quality Contro

Qualification: Graduate

Location: South Delhi

Working Days: Mon-Sat working

AGE Criteria - 30 Years

INTERESTED CANDIDATES MESSAGE ME

7042221292

Pay: ₹25,000.00 - ₹28,000.00 per month

Schedule:

- Day shift

**Experience**:

- customer support total work: 1 year (required)

Work Location: In person

**Speak with the employer**
+91 7042221292



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