Channel Partner Coordinator
5 months ago
**Job Title**:Channel Partner Coordinator**
**Location**: Kolkata, India
**About the client**: Our client is a prominent real estate firm based in Kolkata. The esteemed client has delivered numerous strategically located residential and commercial properties. With a focus on innovation and customer satisfaction, they aim to redefine the real estate landscape in the region.
**Experience**: 2-4 years of relevant experience
**Education**: Graduation in hotel management or mass communication preferred
**Salary** Upto Rs. 25000/
**Responsibilities**:
Channel Partner Onboarding:
Identify and onboard channel partners, including brokers and broker agencies, to expand the company's network and reach.
Develop and maintain strong relationships with channel partners, understanding their needs and providing necessary support and guidance.
Conduct orientation sessions and provide training to channel partners on company policies, procedures, and product offerings.
Coordination and Support:
Serve as the primary point of contact for channel partners, addressing inquiries, concerns, and providing timely support.
Coordinate with internal departments, including sales, marketing, and operations, to ensure smooth collaboration and alignment with channel partner activities.
Facilitate the resolution of issues and conflicts between channel partners and internal teams, ensuring customer satisfaction and retention.
Sales and Marketing Support:
Collaborate with the sales and marketing teams to develop strategies and promotional activities to enhance channel partner engagement and drive sales.
Provide feedback and insights from channel partners to assist in the development of marketing campaigns, product enhancements, and sales initiatives.
Performance Monitoring and Reporting:
Monitor the performance and activities of channel partners, tracking key metrics such as sales performance, lead generation, and customer feedback.
Prepare regular reports and analysis on channel partner performance, identifying areas for improvement and growth opportunities.
**Requirements**:
Graduation in hotel management or mass communication preferred.
2-4 years of experience in a similar role, preferably in the hospitality industry.
Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders.
Presentable appearance with a professional demeanor.
Street-smart attitude with a proactive and go-getter approach.
Strong organizational and coordination abilities, with attention to detail.
Ability to work independently and collaboratively in a fast-paced environment.
Proficiency in using Microsoft Office suite and CRM software.
Knowledge of the real estate industry and market trends is a plus.
**Salary**: Up to ₹25,000.00 per month
Schedule:
- Day shift
Work Location: In person
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