International Customer Support

2 weeks ago


Hyderabad Telangana, India Tech Mahindra Full time

**Job Title: Customer Support Voice (Prepaid Voice)**

**Job Location**: Hitech City

**Job Type**: Full-time
**Shift Timing**: 24/7 (Rotational, Night, and Graveyard shifts, 5 days a week)

**Roles and Responsibilities**:

- Actively listen to customers’ concerns and handle complaints professionally.
- Provide clear and detailed explanations regarding services and products offered.
- Review account information and respond to customer queries effectively.
- Address basic telecom-related queries, such as:

- Signal issues
- Network problems
- SIM issues (e.g., SIM detection problems)
- Hotspot connectivity concerns
- Handle challenging customer situations with patience and professionalism.
- Multitask efficiently and make quick decisions independently.
- Ensure timely and professional responses to all customer queries.
- Demonstrate a customer-centric approach with logical thinking and spontaneity.
- Strong communication skills with clear articulation.
- Ability to understand and resolve basic telecom-related queries.
- Demonstrated ability to handle tough situations and complex customer complaints.
- A proactive and logical problem-solver with a customer-first mindset.
- Willingness to work in a 24/7 environment, including night shifts and graveyard shifts.
- Ability to multitask in a fast-paced environment.
- Ensure timely and professional responses to all customer queries.

**Roles**:

- **Customer Support Voice - Prepaid Voice (U1 Band)**:

- **Experience**: 12 to 17 months
- **CTC**: ₹3,90,000
- **Customer Support Voice - Prepaid Voice (U1 Band)**:

- **Experience**: 18 to 23 months
- **CTC**: ₹4,20,000
- **Sr. Customer Support Voice - Prepaid Voice (U2 Band)**:

- **Experience**: 24 months and above
- **CTC**: ₹4,40,000

Pay: ₹28,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 6303060012



  • Hyderabad, Telangana, India Tech Mahindra Full time

    Hiring for international customer support Experience: Minimum 1 year into International customer support inbound Grads or undergrads Package: 3.9 LPA to 4.6 LPA 5 Days working Rotational 2 weekoffs Rotational shifts 2 way cab provided Location: Hi-tech City Looking for minimum 1 year experience into international voice with Excellent communication...


  • Hyderabad, Telangana, India Fruges IT Services Full time

    **Role : Customer support (International voice Process)** **Qualification : Graduate/Undergraduate** **Location : Hitech city** **Salary : 3.9 LPA to 4.5 LPA** **Experience: Atleast 6Months to 1 Year into International Voice** **Night shifts** **2 Way cab Facility** **Salary**: ₹20,000.00 - ₹30,000.00 per month Schedule: - Night...


  • Hyderabad, Telangana, India SmartWinnr, Hyderabad Full time

    **Job Summary**: The product support intern will engage with our existing and new customers to ensure the successful implementation of SmartWinnr. You will have the chance to interact with customers globally and gain valuable exposure to various regions, including the USA, UK, Europe, Japan, China, Singapore, and India. **Responsibilities** **include but...


  • HITEC City, Hyderabad, Telangana, India FRUGES service IT Full time

    **Hiring For International Customer Support** **Experience: 1 to 2 Years into International Customer Support** **CSA or CSE, E Support Officer, International Inbound calls** **Package: 4.5 to 5.5 LPA** **Rotational shifts** **2 Rotational Week offs** **2 Way Cab Provided** **Note: International Voice Experience is Mandatory.....** **Salary**: ₹30,000.00...


  • HITEC City, Hyderabad, Telangana, India Fruges IT Services Full time

    International Customer Support inbound 2 Way Cab facility Rotational Shifts Experience Minimum 1 Year into International Customer Support Package:3.9 to 4.5 LPA location: Hitech City **Note: International Experience is mandatory** **You Can you reach me out at 8341073836 **Salary**: ₹20,000.00 - ₹30,000.00 per month **Benefits**: - Health...


  • HITEC City, Hyderabad, Telangana, India Fruges IT Services Full time

    International Customer Support 2 Way Cab facility Rotational Shifts /Rotational Weekoffs 1 Year Of International Voice Inbound IS Mandatory Package 20000-30000 Depends on your previous CTC - Note**: 1 YEAR INTERNATIONAL EXP IS MANDATORY** **Salary**: ₹20,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance Schedule: - Rotational...

  • Customer Support

    2 months ago


    Hyderabad, Telangana, India VIPSA TALENT SOLUTIONS Full time

    **Job Title**: Customer Support - North American Voice Process **Location**: Hyderabad **Shift**: Night Shift (Two-way cab provided) **Week Offs**: Fixed weekends off (Saturday and Sunday) **Position Summary**: **Key Responsibilities**: - Handle inbound and outbound calls to assist North American customers. - Resolve customer inquiries and complaints...


  • HITEC City, Hyderabad, Telangana, India Fruges IT Services Full time

    Hiring for International Customer Support(Inbound) **Roles and Responsibilities**: An International Process Job is a job where the executives are assigned to handle the calls from customers in different countries, particularly the U.S, UK, Canada, Australia etc. These jobs include product and service support. Skills Required: Excellent Verbal and Written...


  • Madhapur, Hyderabad, Telangana, India JVW Technologies Full time

    **Job description** **We are hiring for International Voice Process** **Location: Hitech City, Madhapur, Hyderabad** **Job Requirement**: - Provide customer support - Understand and resolve customer queries - Excellent communication skills in English (verbal and written) - Good customer handling skills - Should be comfortable working for Rotational...


  • Hyderabad, Telangana, India Conneqt Business Solutions Limited Full time

    Looking for Excellent Communication Freshers or Experienced Customer Support Executive **Benefits**: - Health insurance - Provident Fund Schedule: - Evening shift - Fixed shift - Monday to Friday - Night shift - Rotational shift - UK shift - US shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year...


  • Madhapur, Hyderabad, Telangana, India JVW Technologies Full time

    We are currently hiring for International Voice Process Job Location: Hitech City, Telengana Experience: 1 year and above Education: UG/Grad **Responsibilities**: You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best...


  • Madhapur, Hyderabad, Telangana, India JVW Technologies Full time

    We are currently hiring for International Voice Process Job Location: Hitech City, Telengana Experience: 1 year and above Education: UG/Grad **Responsibilities**: You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best...


  • Madhapur, Hyderabad, Telangana, India JVW Technologies Full time

    We are currently hiring for International Voice Process Job Location: Hitech City, Telengana Experience: 1 year and above Education: UG/Grad **Responsibilities**: You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best...


  • HITEC City, Hyderabad, Telangana, India FRUGES service IT Full time

    **Job description** Hiring for International Customer Support Experience : Minimum 1 Year Grads/Undergrads 24*7 environment (Rotational ,Night and Graveyard 5 Days Working 2 Rotational Weekoffs 2 Way Cab Provided Location: Hitech City **Job description** Roles and Responsibilities - Listening to customers concerns and handling complaints. - Giving...


  • HITEC City, Hyderabad, Telangana, India Fruges IT Services Full time

    2way cab provided with in the radius 25km Job Role: Senior Customer Support Associate An international Voice process job where executives are assigned to handle the calls from customers in different countries like USA, UK and Australia Mostly from US. Package : Experience must be in voice process only 12 to 17months 28000 18 to 24 4.9lpa 31000 24 above...


  • Hyderabad, India FRUGE IT SERVICES Full time

    Company OverviewFRUGE IT SERVICES is a leading consulting company with 50 employees. Our mission is to provide top-notch IT services and solutions to our clients. We have gained a reputation for delivering excellence and building long-lasting partnerships with our customers.Job OverviewThis is a full-time position based in Hyderabad, Telangana, India. We are...

  • Customer Support

    2 months ago


    Hyderabad, Telangana, India Launch Consulting Full time

    Job Title: Technical Support Executive Location: Hyderabad **Salary**: Up to ₹5.5 LPA **Job Description**: We are seeking a dynamic Technical Support Executive to join our team. This role is ideal for individuals with a strong background in technical or customer support. You will be responsible for assisting customers with technical issues, ensuring a...

  • Customer Support

    2 months ago


    Hyderabad, Telangana, India Launch Consulting Full time

    Job Title: Technical Support Executive Location: Hyderabad **Salary**: Up to ₹5.5 LPA **Job Description**: We are seeking a dynamic Technical Support Executive to join our team. This role is ideal for individuals with a strong background in technical or customer support. You will be responsible for assisting customers with technical issues, ensuring a...

  • Customer Support

    6 months ago


    Hyderabad, Telangana, India NOHUNG PRIVATE LIMITED Full time

    We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an...

  • Customer Support

    6 months ago


    Hyderabad, Telangana, India Fruges IT Services Full time

    **Role : Customer support (International voice Process)** **Qualification : Graduate/Undergraduate** **Location : Uppal or Hitec city ,** **Salary : 2.5 LPA-3.3 LPA** **Experience: Fresher / Experience** **Rotational Night shifts** **2 Way cab Facility** **Salary**: ₹15,000.00 - ₹23,000.00 per month Schedule: - Rotational...