Ticketing Executive

4 months ago


Chennai, India Code House Solutions LLP Full time

Scheduling flights based on customer needs and available flights
- Communicating with customers to answer questions about tickets, pricing, or flight schedules
- Handle customer queries in a timely manner
- Collecting payment from customers for airline tickets, including cash, credit card transactions, and / or Bank Transfers
- Entering customer information into a computer system to issue tickets or update records
- Processing electronic ticketing requests for customers or agents
- Explaining airport rules and procedures to passengers prior to boarding flights
- Processing refunds for Cancellation
- Explaining applicable fees and taxes for each ticket
- Processing boarding passes and checking identification of passengers prior to allowing them to enter the airport terminal
- We are looking for 2 - 5 years of experience in relevant field
- Excellent communication required
- Co-ordinate with other stake holders within the organization

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹25,000.00 - ₹30,000.00 per month

Schedule:

- Morning shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 2 years (required)


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