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Trainee: Product

5 months ago

Mumbai, India The Raintree Foundation Full time

**About Elephant in the Room Consulting**:
Elephant in the Room Consulting (EITHR) is an early-stage mental health start-up that aims to build mental health awareness and education in corporate workforces and engage with organizations to promote workforce wellbeing.

**Position**: Trainee: Product & Service Department

**Reports To**: Manager - Products &Service Excellence

**Based at**: Mumbai, Maharashtra

**Duration of engagement**: This is a full-time position

We are seeking a highly motivated and talented trainee to join our team. As a trainee, you will collaborate closely with the Product Development and Service Quality Manager, providing support for various aspects of our product development research and service quality initiatives. This position offers a unique opportunity to gain hands-on experience in a dynamic and innovative environment while contributing to the growth and success of our organization.

**Responsibilities**:

- Assist in the refinement of our products and services, including conducting market research,gathering customer feedback etc.
- Assist in monitoring product performance and customer satisfaction through data analysis and reporting
- Support the testing and quality assurance process, ensuring that our products meet the highest standards of quality and functionality
- Contribute to the development and execution of product launch plans and marketing &sales strategies
- Conduct research on industry trends, competitor analysis, and customer preferences to inform product development decisions
- Assist in creating and maintaining documentation, including product specifications, user guides, and training materials
- Assist in the making of presentations, writing articles around the workplace mental health themes and other work
- Provide general administrative support, including scheduling meetings, organizing documents,and managing project timelines
- Assisting the Manager
- Products & service in various tasks

**Qualifications**:

- Completed a degree in Psychology or a related field, freshers are also welcome
- Excellent research and analytical skills with the ability to gather and interpret data
- Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint is a must
- Strong attention to detail and organizational skills
- Effective written and verbal communication abilities
- Self-motivated and able to work independently, as well as part of a team
- Prior experience in a professional setting is preferred (like a field work or internship)
- Familiarity with project management tools and methodologies is a plus

**Note**: This opportunity will provide valuable exposure to the product development and service quality field, allowing the individual to enhance their skills and knowledge in a real-world setting. We are looking for someone who is passionate about contributing to our mission and is eager to learn and grow within our organization.

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Avon Park, FL 33825: Reliably commute or planning to relocate before starting work (required)