Tele Collection Executive

5 months ago


Navi Mumbai, India hdb finance Full time

**Company: HDB Finance**

**Process: Collection Process Tele caller**

**Qualification**:Graduation

**Experience: Fresher**

**Salary**:14000 to 18000 INR Per month, Unlimited Incentives

**Roles and responsibility**:
We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. Should have excellent communication and negotiation skills, as well as an ability to work independently.
- Investigate historical data for each debt or bill
- Find and contact clients to ask about their overdue payments
- Take actions to encourage timely debt payments
- Process payments and refunds
- Resolve billing and customer credit issues
- Update account status records and collection efforts

**Requirement**:

- Knowledge of billing procedures and collection techniques (e.g. skip tracing)
- Familiarity with laws related to debt collection (e.g. FDCPA)
- Patience and ability to manage stress.
- Excellent communication skills (written and oral)
- Skilled in negotiation
- Problem-solving skills

**Shift**: Day shift

**Salary**: ₹14,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (required)

**Language**:

- English (required)
- Hindi (preferred)

Ability to Commute:

- Navi Mumbai, Maharashtra (required)

**Speak with the employer**
+91 +919372493409



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