Customer Support Executive
6 months ago
MUMBAI CANDIDATES ONLY
Job Profile:
We need Customer support executive who can convert incoming queries in to sales and as well as help with queries
**Tasks**:
Responding to Customer queries via Mail and Support on WhatsApp
Checking Dispatch details and order details on Shopify and Shiprocket dash board
Responding to NDR and COD confirmation on panel and on call
Creating tickets and following up with Shipping Service incase of Delivery issue
Providing necessary information to Customers and creating orders
Basic training will be provided by us, incase if you have not used Shopify/Shiprocket panels
Office Location: Mulund, Mumbai
Office Timing: 10.30am to 6.30pm, Mon-Sat
**Salary**: upto Rs. 20,000 per month
**Job Types**: Full-time, Permanent
**Salary**: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Application Question(s):
- Are you currently residing in Mumbai?
**Education**:
- Higher Secondary(12th Pass) (preferred)
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