Associate
6 months ago
**JOB TYPE: Full Time**
**TITLE**:Associate Implementation Engineer**
**REPORTING TO: Manager**
**DEPARTMENT: Digital Transformation**
**LOCATION: Bangalore, India**
**Experience**:3+ Year**
Morae Global Corporation seeks to find the best and the brightest people - those who understand what it takes to deliver top quality solutions for our clients.
**Primary Responsibilities**:
- Ensure successful implementation of a documented design, ensuring the software is deployed to a defined best practice.
- Ensure a high quality of implementation, carrying out testing and issue resolution to ensure it is ready for independent quality assurance.
- Build test and development environments to test iManage upgrades and be responsible for the subsequent go lives.
- Ensure implementation is clearly documented and handed over to the Transition and Support team.
- Inform the delivery team of features and issues negatively impacting the team’s ability to onboard new customers.
- Keeping up to date with the latest product releases and changes to the technical requirements for each release and contribute to internal knowledge base.
**Technical Requirements**:
- Building servers and Windows Applications
- Managing IIS Applications
- Configuring SQL Servers
- Automating repetitive tasks using Powershell
- Monitoring and Troubleshooting Issues related to servers and products.
- Experience with Cloud technologies
- Experience with PowerShell, cmdlets, and integration with MSSQL
- Experience working with Virtual Desktop and Citrix Technologies
- Working knowledge of Microsoft Desktop Software, SQL and RDMS technologies.
- Experience with indexing technology
**Experience in the following would be desirable but not essential**:
- Exchange PowerShell
- Knowledge of Microsoft Windows Server technologies
- Office 365 Scripting
- Compliance / Enterprise Content Management Software Experience
- Experience with automation through scripting ' coding
- Python
- Powershell
- RestAPI Scripting
- SQL scripting knowledge
**Duties & Accountabilities**:
- Report and take director for the Associate Director or Project Technical Lead
- Ensure the highest levels of client satisfaction and success.
- Expand and grow your technical knowledge to ensure that you keep up to date with new releases and products.
- Ensure all time is recorded accurately and in a timely fashion.
**Supervisory Responsibilities**
- None
**Additional Responsibilities**
- Complete work outside of normal business hours and on weekends to accomplish client requirements that cannot be performed during normal business hours.
- Based on region of project you will be working on different shifts.
**Non-Technical Requirements**
- Excellent verbal and written communication skills with the ability to write concise, accurate and readable technical documentation and reports.
**Experience, Skills, and Qualifications**
- Be able to clearly articulate Document Management terminology and understand legal practices and workflows.
- Proficient in Technical Documentation.
- Able to successfully troubleshoot issues through to completion.
- Strong communication skills, ensuring Project Managers and Clients are kept appraised on progress and any challenges.
**Key Performance Indicators**
- General work ethic
- Client feedback / customer service
- Time recording submitted on time.
- Contribution to team utilisation levels
**Why Morae?**
Morae’s approach to employee development is unique in the marketplace. At Morae employees are given opportunities to progress at their own pace and to influence the course of their professional growth. This includes having the opportunity to earn a client facing role or even an oversight role within their first year
**About Morae**:
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