Functional Configuration Spec

1 day ago

Pune Maharashtra, India Houghton Mifflin Harcourt Full time

HMH is a learning technology company committed to delivering connected solutions that engage learners, empower educators and improve student outcomes. As a leading provider of K-12 core curriculum, supplemental and intervention solutions, and professional learning services, HMH partners with educators and school districts to uncover solutions that unlock students’ potential and extend teachers’ capabilities.
HMH serves more than 50 million students and 4 million educators in 150 countries. HMH Technology India Pvt. Ltd. is our technology and innovation arm in India focused on developing novel products and solutions using cutting-edge technology to better serve our clients globally. HMH aims to help employees grow as people, and not just as professionals.
**Essential Duties and Responsibilities**:
Act as a liaison between the technical and functional teams, business functions, and vendors to drive project implementations, deployments, and upgrades
Identify process and/or business issues that may arise with the implementation of a solution and recommend process improvements to address those issues
Project activities will involve deployment responsibilities for the SuccessFactors platform, along with support for the associated HR team
Participate in Agile squads and ensure related the deployment activities follows controls process
Certify all user access and changes every quarter
Maintain a holistic view of all business system processes and users, to understand functional impacts with regards to configuration, process, workflow and reporting
Contribute to ongoing improvements in the value delivered by the IT HR team
Adhere to quality standards, pertinent regulatory requirements, and to departmental policies, practices and procedures
Address tech debt and make sure we define and enforce process to keep the platform aligned to best practice and standards
Perform all other related duties as assigned
**Competencies**:
3+ years of SuccessFactors administration experience
Ability to manage integrations across multiple systems that involve bi-directional data sync, API call limitations, bug fixes etc.
Experience in the compensation and performance modules.
Familiarity with Testing frameworks and design patterns
Experience in an Agile organization
Excellent communication and interpersonal skills
Ability to work cohesively in a team environment
Ability to use business acumen to develop solutions to functional and technical issues and be results driven
Ability to provide feedback to manager, peers and team members
Creative and analytical thinker with strong problem-solving skills
A strong sense of customer service, with proven experience in a similar role
Good to have experience in ADP but not mandatory.
HMH Technology Private Limited is an Equal Opportunity Employer and considers applicants for all positions without regard to race, colour, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. We are committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

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