Customer Service Us Process
2 weeks ago
**Job Opening: US-Based Soft Collection Process**
**Salary**:
- ₹17,000 - ₹32,000 per month
- Additional bonuses: ₹2,000 performance bonus + ₹1,000 attendance bonus
**Work Schedule**:
- **Shift Timing**: 5:30 PM - 8:30 AM (rotational 9-hour shifts)
- **Week Off**: 2 rotational offs
Join our team as an Agent in the soft collection process We offer competitive pay, a supportive environment, and opportunities for growth in collections.
**Key Responsibilities**:
- Contact customers to conduct soft collections and resolve outstanding balances.
- Deliver exceptional customer service while adhering to company policies.
- Meet monthly collection targets while maintaining quality standards.
**Eligibility Criteria**:
- Excellent English communication skills.
- Ability to thrive in a challenging environment.
- **Age Limit**: Up to 40 years.
- Must reside within the transport boundary.
**Perks and Benefits**:
- One-way transportation provided (12 AM - 6 AM) based on login/logout times.
**Interview Process**:
- 2 rounds: HR ➡ Operations
**Important Notes**:
- No leaves allowed during the probation period (first 6 months).
- Relevant documents must be submitted at the time of hiring.
**Location**: Virar
Start your journey in a dynamic and rewarding collections process
**Job Types**: Full-time, Fresher
Pay: ₹10,527.00 - ₹32,000.00 per month
Schedule:
- Monday to Friday
- Night shift
- Rotational shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (required)
- Hindi (preferred)
Work Location: In person
**Speak with the employer**
+91 9560191009
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