Receptionist

3 months ago

Prahlad Nagar Ahmedabad Gujarat, India M Square Media (MSM) Full time

**Job Description: Receptionist**

**Position**: Receptionist
**Location**: Ahmedabad
**Company**: MSM Unify
**Department**: Administration
**Employment Type**: Full-Time

**About the Company**: MSM Unify is a comprehensive student recruitment platform that connects educational institutions with students from around the world. We are committed to providing a seamless and efficient experience for all our stakeholders, ensuring that every interaction reflects our core values of integrity, excellence, and innovation.

**Role Overview**: We are seeking a professional and friendly Receptionist to join our team at MSM Unify. The Receptionist will be the first point of contact for visitors and callers, representing the company with a warm and welcoming attitude. This role involves managing the front desk operations, handling inquiries, and providing administrative support to various departments.

**Key Responsibilities**:

- **Front Desk Management**: Greet and welcome visitors in a friendly and professional manner, ensuring a positive first impression.
- **Telephone Handling**: Answer, screen, and direct incoming calls promptly, taking messages as necessary.
- **Visitor Coordination**: Manage visitor logbooks and ensure all visitors are signed in and out according to company protocols.
- **Mail and Courier Management**: Receive, sort, and distribute mail and courier packages; manage outgoing mail and shipments.
- **Appointment Scheduling**: Assist in scheduling meetings, appointments, and conference room bookings as required.
- **Administrative Support**: Provide general administrative and clerical support, including data entry, filing, and photocopying.
- **Office Supplies Management**: Monitor and maintain inventory of office supplies, placing orders as necessary.
- **Communication**: Relay important information and announcements to staff and visitors as needed.
- **Facility Management**: Coordinate with maintenance and cleaning staff to ensure the reception area and meeting rooms are clean and presentable at all times.
- **Customer Service**: Assist with general inquiries from visitors, clients, and employees, providing accurate information or directing them to the appropriate person.
- **Safety and Security**: Ensure that all safety protocols are followed, including managing access to the premises and reporting any suspicious activity.

**Qualifications**:

- High school diploma or equivalent; additional certification in Office Administration is a plus.
- Proven experience as a Receptionist, Front Office Representative, or similar role.
- Proficient in MS Office (Word, Excel, Outlook).
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Professional appearance and a positive attitude.
- Ability to handle sensitive and confidential information with discretion.
- Customer service-oriented with a focus on creating a welcoming environment.

**Key Competencies**:

- **Communication Skills**: Ability to communicate effectively with visitors, clients, and staff members.
- **Time Management**: Ability to prioritize tasks and manage time efficiently in a fast-paced environment.
- **Attention to Detail**: Strong attention to detail, ensuring accuracy in all aspects of the role.
- **Problem-Solving**: Ability to handle unexpected situations with poise and find appropriate solutions.
- **Interpersonal Skills**: Ability to interact with a diverse range of people with courtesy and professionalism.

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Experience**:

- Microsoft Office: 1 year (preferred)
- Front desk - Receptionist: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

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