Level One Support Dba

1 week ago


Nashik Maharashtra, India ESDS Software Solution Full time

**What the Role needs to Achieve**
- Process driven, operationally focused.
- Professional and positive, with outstanding customer-facing practices.
- Analytical and diligent, with great attention to detail.
- Resilient: ability to cope successfully under pressure and with shifting priorities.
- Effective collaborator and communicator at all levels.
- Self-motivated and self-sufficient enthusiastic team player, able to work on own initiative.
- Assertive, adaptable, collaborative and creative.
- Can-do attitude, willing to go the extra mile.
- Awareness: in touch with the day-to-day challenges of the Team.
- Consistently follows-up and follows-through on delegated tasks and action.

ROLES AND RESPONSIBILITIES
- Own customer / user problems and be preemptive when dealing with issues.
- Strictly adhere to established set of processes while handling incident requests.
- Abide by SOP’s for appropriate escalation of unresolved issues to respective internal teams.
- Make certain that all calls are logged in the ticketing system & every activity is timely updated.
- Identify and learn more about the software and hardware used/supported by the organization.
- Follow approved life cycle methodologies, create documentation for design and testing.
- Ensure SLA obligations with internal and external stakeholders are observed and met; escalate as necessary using judgment and discretion.
- Build strong awareness of platforms across product lines and clearly eloquent support decisions and findings.
- Willing to work in 24×7 environment in not just limited to night shifts.
- Have a strong understanding of incident SLA management & ITIL concepts.
- Analyze functional and technical cases and provide a resolution in accordance with agreed customer metrics.
- Maintain status of problem resolution and stake holders on resolution status.

ESSENTIAL KNOWLEDGE AND SKILLS REQUIRED
- Basic understanding of Oracle - RAC, MSSQL-Always ON, DB2 HADR and different replication methodologies.
- Understanding of Database installation, configuration, management.
- Performing upgrades of the database and software to new release levels.
- Hands-on experience in infrastructure, performance monitoring and management tools escalate issues to relevant stakeholders.
- Should have experience in server patching & antivirus troubleshooting.
- Should be able to work on different database at the base level i.e. Oracle, MySQL, MSsql, DB2 and Mongo Sybase, Hana, MaxDB at the basic level.
- Managing the storage structures of the database.
- Managing users, privileges and security.
- Managing database objects, such as tables, indexes, and views.
- Backing up the database and performing recovery operations when necessary.
- Knowledge on different OS i.e. Linux, HP-UX, SUSE, AIX and Windows as per the database requirements.
- Monitoring the state of the database and taking preventive or corrective action as required.
- Diagnosing and reporting critical errors to OEM Support Services.
- Exposure in upgrade, patching in RAC and non-RAC environments.
- Administering RAC databases - Handling Outages, working with support, creating services, Trouble shooting performance issues - DB, Instance, RAC & ASM level.

EDUCATIONAL QUALIFICATIONS
- E./ B. Tech in Computer/Electronic/IT or M.C.A or higher from a recognized university.
- Up to date and relevant ITIL certification.
- VMware Certified Professional / Advance Professional.
- MCSA / MCSE / MCITP.
- RHCE or equivalent.
- Citrix Certified Professional/ Expert - Virtualization (CCP-V).
- Citrix XenServer Certified (CC-XenServer).
- Amazon Certified Professional.
- Google Certified Professional.

EXPERIENCE
- 2+ Years’ relevant experience on a high-volume enterprise help desk or similar support role.

**Job Features**:

- Job CategoryTechnical
- Reporting toLevel two Engineer / Shift Lead


  • Dba I

    4 days ago


    Pune, Maharashtra, India Arrow Electronics, Inc. Full time

    **Position**: DBA I Principal Accountabilities - Ensure all database related problems assigned by the SQL Server DBA Lead are resolved in a timely manner to minimize user impact. Coordinates and performs SQL Server Clones, Application Installation Patches, and Upgrades. - Conduct root cause analysis on persistent or major database related problems. -...

  • IT Support Associate

    1 month ago


    Pune, Maharashtra, India Cummins Inc. Full time

    **DESCRIPTION** Key Responsibilities - **IT Production Support**: - Perform IT production support for assigned areas according to documented processes. - Diagnose and solve issues with IT hardware or software components with direction. - Troubleshoot assigned issues per department standards and escalate if unable to resolve. - Use the Incident Management...

  • SQL Dba

    6 months ago


    Mumbai, Maharashtra, India Synoris Information Systems Pvt Ltd Full time

    **SQL Server DBA duties and responsibilities** - Manage SQL Server databases. - Configure and maintain database servers and processes. - Monitor system's health and performance. - Ensure high levels of performance, availability, sustainability and security. - Analyze, solve, and correct issues in real time. **Salary**: From ₹78,558.31 per...

  • Oracle Apps Dba

    6 months ago


    Hinjawadi, Pune, Maharashtra, India BirlaSoft Full time

    Country/Region: IN- Requisition ID: 11903- Work Model: - Position Type: - Salary Range: - Location: INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI**Title**:Oracle Apps DBA**: - Description: - **Position: Oracle Applications Database Administrator (DBA)**: **Experience Level: 3-5 Years**: **Location: [Pune]**: **Employment Type: [Full-time]**: **Job...

  • Oracle Dba

    6 months ago


    Pune, Maharashtra, India Virtusa Full time

    Citi is looking for Oracle DBA having 5+ years relevant experience in database administration, data architecture, data modelling, performance tuning and trouble shooting skills in Oracle database platform. Develop and enhance existing framework for data load/unload, export/import, purging, stat gather and other database monitoring. Pro-actively monitor...

  • SQL Dba

    8 months ago


    Maharashtra, India Capgemini Full time

    SQl DBA JD: - Building and migrating databases into Azure. - Skilled in Azure Migrate Toolset. - Experience with SQLDatabase on Windows - knowledge on SQL database in terms of deployment maintenance and troubleshooting during deployment in Azure. Should also have deployment knowledge on SQL Server in Azure. Someone having additional knowledge on Azure...

  • Oracle Dba L3

    6 months ago


    Mumbai, Maharashtra, India Aarav Software Services Pvt. Ltd. Full time

    We have urgent openings in one of renowned client for Oracle DBA L3 for Hyderabad Location Total Experience - 10 to 18 years Minimum Experience - 10 years Notice Period - Immediate to 15 days Location - Hyderabad Shifts - 24*7 rotational shifts Graduation : Btech/B.E (Any Specialization), BSc (I.T/CS), BCA Job Description: **1.2. Maintenance of...

  • Teradata Dba

    6 months ago


    Pune, Maharashtra, India Skillety Technologies Full time

    Job Title: Teradata DBA **Job Description**: Good communication skills, oral and written combined with superb interpersonal skills. -Ability to write complex Teradata SQL queries, stored procedures, triggers, functions. -Extensive experience in Performance Monitoring, identifying bottlenecks, error, exception. -Handling tuning of Stored Procedures, Joins,...


  • Mumbai, Maharashtra, India Expleo Group Full time

    **Overview**: MongoDB Database Administrator (DBA) - 4+ years of experience **Responsibilities**: 4+ years of experience as a Database Administrator Good understanding of MongoDB Or Any other NoSQL DB Well versed with all installation methods on Linux Good analytical skills to troubleshoot and fix issues Good knowledge of configuration parameters Ability to...

  • Teradata Dba

    6 months ago


    Pune, Maharashtra, India Skillety Technologies Full time

    **Job Description**: Job Title: Teradata DBA **Job Description**: Good communication skills, oral and written combined with superb interpersonal skills. -Ability to write complex Teradata SQL queries, stored procedures, triggers, functions. -Extensive experience in Performance Monitoring, identifying bottlenecks, error, exception. -Handling tuning of Stored...

  • Oracle Core Dba

    6 months ago


    Mumbai, Maharashtra, India Oracle Full time

    As a Systems Engineer, you will work with the customer's IT staff on a regular basis. At the client's site, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should have knowledge of some Oracle products and one platform...


  • Pune, Maharashtra, India Capgemini Engineering Full time

    At Sogeti, we believe the best is inside every one of us. Whether you are early in your career or at the top of your game, we’ll encourage you to fulfill your potential to be better. Through our shared passion for technology, our entrepreneurial culture, and our focus on continuous learning, we’ll provide everything you need to do your best work and...

  • Mongo Dba

    3 months ago


    Pune, Maharashtra, India Zensar Technologies Full time

    **JOB DESCRIPTION**: - Exp of 5-8 years in database administration. - Good hands-on experience on Database Administration, deep understanding of DBA concepts, best practices. - Experience on Installation, configuration and upgrading MongoDB software and products. - Creating and sizing database storage structures and database objects - Experience on managing...

  • Oracle Apps Dba

    6 months ago


    Hinjawadi, Pune, Maharashtra, India BirlaSoft Full time

    Country/Region: IN- Requisition ID: 14359- Work Model: - Position Type: - Salary Range: - Location: INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI**Title**:Oracle Apps DBA**: - Description: - Experience in installation, configuration, cloning, patching, migration of Oracle EBS R 12.2.x & R 12.1.3. - Experience in managing/supporting Oracle EBS in Production &...


  • Mumbai, Maharashtra, India Oracle Full time

    As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and fix for our Electronic...

  • SQL Dba

    6 months ago


    Mumbai, Maharashtra, India Link Group Full time

    **Overview** The secondary purpose is to provide support to the business and technology departments in the use of Waystone Group’s SQL Server based systems and database tools and technologies. The SQL DBA will be required to provide support and assistance to the wider Data Services team across alternate database technologies to support the day-to-day...

  • Shri Balaji Global

    2 weeks ago


    Sitabuldi, Nagpur, Maharashtra, India SBG Industries Pvt. Ltd Full time

    Job Title: Database Administrator Location: Nagpur Experience - 3 to 8 yrs Note - Experience required In SQL DBA & No SQL **Job Overview**: **Key Responsibilities**: - **Database Management**: - Install, configure, and maintain SQL Server databases. - Monitor and maintain database performance, ensuring high availability and efficient data retrieval. -...

  • Dba

    6 months ago


    Andheri East, Mumbai, Maharashtra, India IT SUPPORT Full time

    Hands-on experience with Linux, PostgreSQL/MySQL/MS SQL Server and AWS specific DB implementations - Mandatory Academics: - Graduate (Engg.) in IT, CS, from a recognized university - Preferred - Any DB Certification - Preferred Pay: ₹300,000.00 - ₹500,000.00 per year Shift: - Day shift **Education**: - Bachelor's (preferred) **Experience**: -...

  • Oracle Core Dba

    6 months ago


    Mumbai, Maharashtra, India Oracle Full time

    As a Systems Engineer, you will work with the customer's IT staff on a regular basis. At the client's site, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should have knowledge of some Oracle products and one platform...

  • Application Dba

    6 months ago


    Mumbai, Maharashtra, India Saksoft Full time

    **Designation **:Technical Associate **Job Description**: - Min 5 years of relevant experiance as Application DBA - Work from Mumbai Customer location - 24X7 Rotation shift - Work from Office only no remote working option available - Strong Knowledge on Application Databases,writing query, Stored Procedures on MS SQL,PostgreSQL & MySQL - Configure Event &...