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Client Engagement Coordinator

2 months ago

Ghaziabad Uttar Pradesh, India Indian.community Full time

**Job Title**: Client Engagement Coordinator
**Company**: Creatyfit by Saffron Cult Ventures
**Location**: Indirapuram Ghaziabad

**Job Type**: Full-time

**About Creatyfit**:
Creatyfit is a dynamic digital agency dedicated to helping brands elevate their presence through innovative design and marketing solutions. We believe in creativity, collaboration, and the power of engagement. Join our team and play a key role in building lasting relationships with our clients.

**Position Overview**:
We are looking for a motivated and detail-oriented **Client Engagement Coordinator** to join our team. In this role, you will be responsible for managing client interactions, ensuring satisfaction, and facilitating communication between clients and our creative teams. Your expertise in relationship management will help us strengthen our partnerships and deliver exceptional service.

**Key Responsibilities**:

- Serve as the primary point of contact for clients, addressing inquiries and providing updates on project progress.
- Build and maintain strong relationships with clients to understand their needs and objectives.
- Coordinate with internal teams to ensure timely delivery of services and products.
- Organize and participate in client meetings, preparing agendas and taking notes for follow-up.
- Monitor client satisfaction and gather feedback to enhance our services.
- Assist in developing strategies to improve client engagement and retention.

**Qualifications**:

- Bachelor’s degree in Marketing, Communications, Business, or a related field.
- Proven experience in client management or customer service, preferably in a digital agency setting.
- Excellent communication and interpersonal skills, with the ability to build rapport with diverse clients.
- Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.
- Proficiency in project management tools and CRM software.
- A passion for digital marketing and design is a plus

**Why Join Us?**
- Be part of a creative and collaborative environment.
- Opportunity for professional growth and development.
- Competitive salary and benefits package.

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person