Tele Collections Executive
3 weeks ago
**Job Summary**:
**Key Responsibilities**:
- Contact customers via phone to collect outstanding debts
- Negotiate payment arrangements, settlements, and payment plans
- Utilize strong persuasion and negotiation skills to maximize recoveries
- Update customer accounts and database with collection activities
- Meet or exceed monthly collection targets
- Collaborate with internal teams
- Perform other duties as assigned
**Requirements**:
- 1+ year of collections experience (hard bucket preferred)
- Proven track record of meeting/exceeding collection targets
- Excellent communication, negotiation, and problem-solving skills
- Ability to work in a fast-paced environment
- Strong analytical and organizational skills
- Familiarity with collection software/systems (e.g., dialers)
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
- Work from home
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Application Question(s):
- What are the bucket size have you managed?
- What regional languages do you know?
- Are you DRA (Debt Recovery Agency) Certified?
- Do you have a personal laptop with good internet Connections?
**Experience**:
- Debt Recovery: 1 year (required)
- Debt Collections: 1 year (required)
Work Location: Remote
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