Assessor
4 months ago
About IntouchCX
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.
About the Job
As Assessor, You Will
- Calibrate with the Trainers or Lead, Assessments on the selects and rejects periodically
As Assessor, You Have
- 1 to 3 years of relevant domain experience is compulsory
- Post-secondary degree & above is preferred
- Available to work in weekends
- Commitment to work in any site in Hyderabad
- Written and spoken proficiency in English
- Strong knowledge in English grammar
- Niche for detailed documentation
- Ability to handle multi-concurrency non-voice assessments
- Aptitude for basic soft skills training
- A positive work ethic and commitment to the tasks assigned
- Intermediate to Advanced level proficiency in Google Suite and Windows Operating System
- Typing speed of 35 WPM with a minimum of 95% accuracy
- Adaptability to trends within the organization
- Compliancy to the organizational policies and standards
- Flexible availability during business exigencies
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