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Customer Relationship Officer
5 months ago
Customer Relationship Officer (Location...MFT8548
- Retail BankingKadiyam
- Required Experience
- 0 - 12 Years
-Posted On
- 16 Jan 2023
Basic Section
No. Of Openings
- 1
- Grade
- NA1
- Designation
- Others
- Closing Date
- 31 Mar 2023
- Organisational
Organisation
- CSB Bank
- Organization Unit
- Retail & SME (Business And Risk), Operations & IT
- Sub Org Unit 1
- Retail Banking
- Sub Org Unit 2
- Retail Branch Banking
- Sub Org Unit 3
- Retail Branch Banking - South 2
- Sub Org Unit 4
- APT Zone
- Sub Org Unit 5
- Visakhapatnam Cluster
- Sub Org Unit 6
- Visakhapatnam - Branch
- Branch/Department Code
- 361
- Branch/Department Name
- Visakhapatnam - Branch
- Country
- India
- Geographic Zone
- South
- State
- Andhra Pradesh
- City
- East Godavari
- Worksite
- Kadiyam
- Worksite Code
- 670
- Skills
Skill
CROSS SELLING
CUSTOMER SERVICE
CLIENT RELATIONS
DOCUMENTATION
SALES
Minimum Qualification
GRADUATION
CERTIFICATION
No data available
Working Language
ENGLISH
TELUGU
- Job Description
Job purpose of an organized and attentive Customer Relationship Officer is to provide exceptional service to our customers by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals, while ensuring the cross sales basis customer’s financial requirements.
Functional Responsibilities
Process transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions
Informing customers about bank products and services
Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete
Maintaining and balancing cash drawers and reconciling discrepancies
Packaging cash and rolling coins to be stored in drawers or the bank vault
Keeping a clean, organized work area and a professional appearance
Handling currency, transactions, and confidential information in a responsible manner
Maintains customer confidence and protects bank operations by keeping information confidential