Client Delivery Executive

1 day ago

Bengaluru Karnataka, India Unisys Full time

**What success looks like in this role**:
**Overview**

Accountable for managing the delivery of contracted outsourced services such as business process and information technology to clients with account revenues with range from US $6 million - $15 million annually based on annual account revenue or complex client contracts. Serves as the primary point of contact to the client(s) regarding overall and day-to-day service delivery. Excludes specific technical functional managers or other individuals temporarily assigned project management responsibilities.

**Key Responsibilities**
- Leads the Global and/or local Delivery of Services provided by Unisys to a particular account or group of accounts.
- Responsible for the successful planning, implementation and execution of the contracted services where success criteria include meeting Service Level Agreement (SLA), cost, governance, performance, quality, innovation, continuous improvement and value requirements through the effective interaction with the related service lines, solutioning groups, partners and the client.
- Establishes, leads and maintains tight control of a skilled team of delivery resources for an account to meet schedules or resolve technical or operational problems. Manages the statement of work and controls risks, scope of work and budget.
- Participates in contract and account governance
- Establishes clear communication channels with the client and internally from a strategic and operational perspective.
- Participates in regular service performance reviews including monthly Project Status Reviews.

Conducts periodic meetings with clients and delivery teams - daily status updates, service level requirement reviews, continuous improvement, change control and other informal meetings
- Develops and administers budgets, schedules and performance standards to maintain and optimize the cost of delivery and service.
- Achieves approved margin targets on assigned accounts and is targeted to improve account profitability.
- Monitors and reports on financial health of the account and remedies any financial misses or anomalies.
- Co-develops annual review of service level requirements.
- Manages contract scope and any variations and reviews outcomes of monthly operational reviews with service delivery organizations.
- Takes ownership and accountability for all client issues to satisfactory resolution.
- Acts as point of escalation for issues not resolvable by the service lines.
- Participates in rigorous governance and SOX compliance audits, business continuity planning and testing and in all levels of client satisfaction which includes contribution to continuous client satisfaction improvement program. and the Continual Service Improvement and Innovation Program (CSIIP).
- Participates in business continuity planning and testing.
- Develops and delivers regular reports on performance to client and Unisys senior executives.
- Identifies areas for growth at the client by assisting account management in bringing new services to offer to the client.
- Drives service line continuous improvements and challenges the service lines to bring innovative solutions then presents those improvements and innovations on a regular basis to the client.

**You will be successful in this role if you have**:
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

  • Delivery Manager

    1 month ago

    Bengaluru, India Edge Executive Search Full time

    Job Description :Our client is a top-tier technology company recognized for delivering innovative, customer-centric solutions to industries worldwide. Known for their commitment to excellence, they offer cutting-edge products and services that drive transformation and ensure high customer satisfaction. With a global presence, they continuously adapt to the...

  • Service Delivery Director

    1 month ago

    Bengaluru, Karnataka, India Edge Executive Search Full time

    Job Description:At Edge Executive Search, we are seeking a seasoned Delivery Manager to oversee service delivery for a portfolio of high-value clients across India and international markets.Position Overview:We require a strategic, results-driven leader with strong experience in service delivery management, client relationships, and team leadership to manage...

  • Delivery Partner/delivery Executive

    6 months ago

    Bengaluru, Karnataka, India Swiggy Delivery Partner Full time

    ರೆಸ್ಟೋರೆಂಟ್‌ಗಳಿಂದ ಆಹಾರ ಪದಾರ್ಥಗಳನ್ನು ತೆಗೆದುಕೊಂಡು ಸುರಕ್ಷಿತವಾಗಿ ಮತ್ತು ಸಮಯಕ್ಕೆ ಗ್ರಾಹಕರಿಗೆ ತಲುಪಿಸಿ. - ಅರೆಕಾಲಿಕ, ಪೂರ್ಣ ಸಮಯ ಮತ್ತು...

  • Portfolio Delivery Executive

    6 months ago

    Bengaluru, Karnataka, India Wipro Limited Full time

    Bengaluru, India; Hyderabad, India - GSH - 3086127 **Job Description**: **Portfolio Delivery Executive** **Location: Bengaluru/Anywhere in India** **Purpose of the role** The Portfolio Delivery Executive role is a client’s trusted advisor overseeing successful delivery of IT projects and initiatives across service lines while also driving delivery led...

  • Account Delivery Executive

    6 months ago

    Bengaluru, Karnataka, India Wipro Limited Full time

    Bengaluru, India - GSH - 3060242 **Job Description**: **Purpose of the role** The ADE role is a client’s trusted advisor overseeing successful delivery of IT projects and initiatives across service lines while also driving delivery led growth within the account. This is a strategic role with 2 -in-a box positioning with Global Account Executive. This...

  • Delivery Executive

    6 months ago

    Bengaluru, Karnataka, India Capgemini Full time

    **Job Description**: **Strong understanding of business process in an outsourcing context. Knowledge of majority of the following processes is mandatory namely Finance Accounting, HR services, Supply Chain and Customer operations** **o Be the key face to the client from an end-to-end delivery perspective** **o Ability to work with the Offshore and nearshore...

  • Insurance Client Operations Service Delivery

    3 months ago

    Bengaluru, Karnataka, India State Street Full time

    Who we are looking for: This is a position with a high level of responsibility within the Client Operations Service Delivery -Insurance team. The Client Service Delivery Associate is responsible for service delivery to global clients. The role is responsible for ensuring successful service delivery including inquiry resolution and reporting’s. The role...

  • Delivery Executive

    6 months ago

    Bengaluru, Karnataka, India Aashvi Infotech Full time

    Greetings from Aashvi Infotech.! We have requirement our client company and its Healthcare Home care services provider. **Requirement**: Delivery Executive **Location**: Norris Rd, Richmond Town, Bengaluru **Benefits**: Petrol Allowances Food Allowances **Salary**: 18,000 per month. If anyone interested then please share CV on 9979304590 WhatsApp...

  • Account Delivery Executive

    1 day ago

    Bengaluru, Karnataka, India Wipro Limited Full time

    Bengaluru, India - GSH - 3125667 **Role: Account Delivery Executive - Technology** **Location: Bengaluru, India** **Purpose of the role** - The ADE role is a client’s trusted advisor overseeing successful delivery of IT projects and initiatives across service lines while also driving delivery led growth within the account. This is a strategic role with...

  • Delivery Executive

    3 months ago

    Bengaluru, Karnataka, India Arman Foodtech Private Limited Full time

    job description for a part-time Delivery Executive at Arman Foodtech Pvt Ltd in Thyagarajanagar, Bangalore: Job Title: Part-time Delivery Executive Company: Arman Foodtech Pvt Ltd Location: Thyagarajanagar, Bangalore **Job Type**: Part-time About Us: Arman Foodtech Pvt Ltd is a food delivery company that aims to provide delicious and convenient food...

  • Client Account Executive

    6 months ago

    Bengaluru, Karnataka, India Telco Communication India Pvt. Ltd Full time

    **Client Service Executive** **Company Name: Adze Studio (Sister Concern - Telco Communications India Pvt Ltd)** **Employment Type: Full-time** **Industry Type: Digital Marketing & IT Software Industry** **Location: Indiranagar, Bangalore** **Experience: 1 to 2 Years** **Skills: Client Account Management, Digital Accounts, Excellent Communication,...

  • Delivery Partner/delivery Executive

    6 months ago

    Mysuru, Karnataka, India Swiggy Delivery Partner Full time

    ರೆಸ್ಟೋರೆಂಟ್‌ಗಳಿಂದ ಆಹಾರ ಪದಾರ್ಥಗಳನ್ನು ತೆಗೆದುಕೊಂಡು ಸುರಕ್ಷಿತವಾಗಿ ಮತ್ತು ಸಮಯಕ್ಕೆ ಗ್ರಾಹಕರಿಗೆ ತಲುಪಿಸಿ. **ಅರೆಕಾಲಿಕ, ಪೂರ್ಣ ಸಮಯ ಮತ್ತು...

  • Delivery Partner/delivery Executive

    6 months ago

    Mysuru, Karnataka, India Swiggy Delivery Partner Full time

    ರೆಸ್ಟೋರೆಂಟ್‌ಗಳಿಂದ ಆಹಾರ ಪದಾರ್ಥಗಳನ್ನು ತೆಗೆದುಕೊಂಡು ಸುರಕ್ಷಿತವಾಗಿ ಮತ್ತು ಸಮಯಕ್ಕೆ ಗ್ರಾಹಕರಿಗೆ ತಲುಪಿಸಿ. - ಅರೆಕಾಲಿಕ, ಪೂರ್ಣ ಸಮಯ ಮತ್ತು...

  • Avp - Client Delivery Portfolio Office

    4 months ago

    Bengaluru, Karnataka, India HSBC Full time

    -Job description **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is,...

  • Delivery Executive

    3 months ago

    Bengaluru, Karnataka, India Arman Foodtech Private Limited Full time

    job description for a part-time Delivery Executive at Arman Foodtech Pvt Ltd in Thyagarajanagar, Bangalore: Job Title: Part-time Delivery Executive Company: Arman Foodtech Pvt Ltd Location: Thyagarajanagar, Bangalore **Job Type**: Part-time About Us: Arman Foodtech Pvt Ltd is a food delivery company that aims to provide delicious and convenient food...

  • Delivery Executive

    6 months ago

    Bengaluru, Karnataka, India Livealtlife Full time

    **About Company**: Livealtlife is a healthcare company. We are dealing with a clients who are suffering from lifestyle disorders like BP, Diabetes, PCOS. We provide 3 healthy meals to the clients on subscription basis. **About Role**: - You are expected to deliver 3 meals to our clients everyday. - Stick to Schedule and be time-bound on the job. -...

  • Client Servicing Executive

    6 months ago

    Bengaluru, Karnataka, India Possibilitea - Media & Marketing Agency Full time

    **Freshers Can Also Apply** Job Opportunity: Client Servicing Manager at Innovative Digital Agency Are you a results-driven professional with a passion for fostering strong client relationships and driving business growth? We're seeking a dynamic and experienced Client Servicing Manager to join our cutting-edge digital agency and take the lead in...

  • Delivery Executive

    1 month ago

    Bengaluru, India Equinox Labs Full time

    The Delivery Executive has to collect Food or Water Samples from each client's site and courier the same to the company. Delivery Executive will be receiving collection inventories at his/her place including collection kits and equinox delivery bags. Delivery Executive will be responsible for maintaining and keeping records of these inventories.

  • Delivery Executive

    6 months ago

    Whitefield, Bengaluru, Karnataka, India Adhaan Solution Pvt. Ltd. Full time

    hi, **Greetings from Adhaan solutions!!!** **we are hiring for "delivery executive" for whitefield bangalore location.** **JD**: The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and...

  • Delivery Executive

    2 months ago

    Bengaluru, Karnataka, India Heeraji fashion llp Full time

    Hi, **Greetings from Heerji Fashions !!!** **Immediate hiring for "Bike delivery executive" for Chamrajpet Karnataka Location.** **job location : Chamrajpet.** **JD**: **Shifts : morning shifts** **JD**: - Distributing various packages to specified locations within a given time frame.. - Carefully loading and unloading all packages. - Accepting and...