Wintel L4

**Infrastructure Management**:

- Lead the design, implementation, and management of Windows Server infrastructure, including Active Directory, DNS, DHCP, and Group Policy.
- Oversee the deployment, configuration, and maintenance of Windows servers (on-premises and cloud environments).
- Ensure high availability, disaster recovery, and backup strategies are in place and regularly tested.
- Monitor system performance, troubleshoot issues, and optimize the environment for efficiency.

**Technical Leadership**:

- Lead complex troubleshooting efforts for escalated issues, ensuring timely resolution.
- Collaborate with cross-functional teams to design and implement new solutions or upgrades to the existing infrastructure.

**Project Management**:

- Lead and manage Wintel infrastructure projects, ensuring they are completed on time, within scope, and within budget.
- Develop and maintain project plans, schedules, and status reports.
- Coordinate with stakeholders to gather requirements and ensure alignment with business objectives.

**People Management**:

- Manage a team of Wintel engineers, providing mentorship, training, and career development opportunities.
- Conduct performance evaluations, set objectives, and provide regular feedback.
- Foster a collaborative and inclusive team environment, promoting knowledge sharing and continuous learning.

**Security and Compliance**:

- Ensure all Windows Server environments comply with organizational security policies and industry regulations.
- Implement and maintain security controls, such as patch management, antivirus, and intrusion detection/prevention systems.
- Conduct regular security audits and risk assessments, addressing vulnerabilities promptly.

**Continuous Improvement**:

- Identify opportunities for automation and process improvements to enhance the efficiency of the Wintel infrastructure.
- Stay updated with the latest industry trends, tools, and technologies, recommending their adoption where beneficial.

**Certifications**:

- Microsoft Certified: Azure Administrator Associate
- Microsoft Certified: Windows Server Hybrid Administrator Associate
- ITIL Foundation or higher

**Key Skills**:

- Deep technical knowledge of Windows Server (2016/2019/2022), Active Directory, and related technologies.
- Strong understanding of networking concepts, including TCP/IP, DNS, DHCP, and VPN.
- Familiarity with virtualization technologies (e.g., VMware, Hyper-V).
- Excellent problem-solving and troubleshooting skills.
- Customer facing with zeal to learn new technologies and support customer effectively
- Strong communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders.
- Proactive, self-motivated, and able to work independently or as part of a team. Ability to manage technical team of Leads, Engineer, Conflict resolution
- Experience with automation tools (e.g., PowerShell, Ansible).
- Familiarity with cloud platforms (Azure, AWS) and hybrid environments.
- Experience in managing budgets and financial aspects of IT projects.