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Guest Relation Executive-hospitality
4 months ago
UG or PG with minimum 1 year relevant experience preferred **(Hospitality)**:
- Provide upscale guest service experiences for clients throughout their stay
- Ensure clients are properly greeted upon their arrival
- Monitor daily bookings and ensure assigned rooms are prepared prior to check
- in
- Coordinate luggage collection and storage
- Oversee check
- in and check
- out procedures, including reservations and financial transactions
- Promptly address guests requests, like in
- room dining
- Actively listen to and resolve complaints & Inform clients of our services
- Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services
- Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns
**Job Type**: Regular / Permanent
**Salary**: ₹12,000.00 - ₹25,000.00 per month
**Benefits**:
- Paid sick time
Schedule:
- Rotational shift
**Speak with the employer**
+91-XXXXXXXXXX
Expected Start Date: 09/01/2023