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Customer On Boarding and Support Executive

5 months ago

Sabzi Mandi, India Yanolja Cloud Solution Pvt. Ltd. (formerly eZee Technosys Pvt. Ltd.) Full time

**Roles & Responsibilities**
- New customer onboarding
- Be able to understand the nature of client issues and resolve them in a timely and efficient manner.
- Self-motivated and be team player.
- Maintain policies and procedures when working with clients and provide appropriate information.
- Collaborate with team members on knowledge transfer, procedures, and standards.
- Maintain accurate records of daily communications and issues resolve

**Requirements**:

- Strong verbal and written communication skills in English & Local language
- Good computer knowledge.
- Self-motivated and a team player.
- Excellent attendance and punctuality.
- Excellent customer service skills.
- Preferable language English, Local language

**Salary**: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (required)