Administration Assistant
5 months ago
**Job Description: Customer Support and Administrative Support Executive**
**Company Overview**:Swadhgram is a newly established company specializing in the sale of imported products in India. Our mission is to bring high-quality international products to the Indian market, enriching the lives of our customers. We are committed to providing exceptional customer service and ensuring a smooth administrative process to support our operations.
**Position: Customer Support and Administrative Support Executive**
**Job Summary**:As a Customer Support and Administrative Support Executive at Swadhgram, you will be responsible for providing outstanding customer service to our clients, handling their inquiries, resolving issues, and ensuring a seamless buying experience. Additionally, you will play a vital role in providing administrative support to streamline internal operations. A good working knowledge of Zoho CRM is essential for this role.
**Responsibilities**:
**1. Customer Support**:
- Provide product information, pricing, and shipping details to customers, assisting them in making informed purchasing decisions.
- Resolve customer complaints or concerns in a professional and efficient manner, escalating complex issues to the appropriate department when necessary.
- Maintain a deep understanding of the company's products, policies, and procedures to address customer queries effectively.
- Build strong relationships with customers, fostering loyalty and trust in the Swadhgram brand.
**2. Order Processing and Tracking**:
- Process customer orders accurately and efficiently, ensuring timely delivery of products.
- Monitor order status and shipment tracking to proactively address any potential delivery delays or issues.
- Collaborate with the warehouse and logistics team to ensure smooth order fulfillment.
**3. Administrative Support**:
- Assist in managing day-to-day administrative tasks, including data entry, documentation, and record-keeping.
- Maintain and update customer databases using Zoho CRM, ensuring accurate and up-to-date information.
- Generate reports and provide insights to the management team based on CRM data.
**4. Sales Support**:
- Work closely with the sales team to support lead generation, follow-ups, and customer outreach campaigns.
- Collaborate with marketing to assist in promoting products and offers to customers.
**Qualifications and Skills**:
- Prior experience in customer support and administrative roles is preferred.
- Excellent communication skills with fluency in English and local languages.
- Proficiency in using Zoho CRM or similar CRM software is a must.
- Strong problem-solving abilities and a customer-centric approach.
- Attention to detail and ability to manage multiple tasks simultaneously.
- Knowledge of the import industry and international products is advantageous.
- Ability to work independently and as part of a team, with a positive and proactive attitude.
**Salary**:The salary for this position ranges from INR 15,000 to INR 20,000 per month, depending on qualifications and experience.
**Salary**: ₹15,000.00 - ₹20,000.00 per month
Ability to commute/relocate:
- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (preferred)
-
Administrative assistant
1 week ago
Bengaluru, India Trill Route School Of Contemporary Music Full timeJob Title: Administrative AssistantDepartment: AdministrationReports To: Operations ManagerJob Summary:The Administrative Data Assistant is responsible for performing data entry and administrative tasks to support efficient operations within the organisation. This role involves accurate data entry, managing and updating databases, maintaining data integrity,...
-
Administration Assistant
6 months ago
Bengaluru, India Mora Scala Global Fashions Full timePosition: Administrative Assistant Company Overview: We are a vertically integrated fashion retail business, dedicated to delivering high-quality fashion products to our customers. As an organization, we handle all aspects of the fashion retail process, from design and production to distribution and sales. We are seeking a highly organized and...
-
Administration Assistant
6 months ago
Bengaluru, India Mora Scala Global Fashions Full timePosition: Administrative Assistant Company Overview: We are a vertically integrated fashion retail business, dedicated to delivering high-quality fashion products to our customers. As an organization, we handle all aspects of the fashion retail process, from design and production to distribution and sales. We are seeking a highly organized and...
-
Administrative Assistant
5 months ago
Bengaluru, India CAPSIQ SYSTEMS Full time**Responsibilities** - Answer and direct phone calls - Organize and schedule appointments - Plan meetings and take detailed minutes - Assist in the preparation of regularly scheduled reports - Develop and maintain a filing system - Update and maintain office policies and procedures - Order office supplies and research new deals and suppliers - Maintain...
-
Administrative Assistant
6 months ago
Bengaluru, India Radome Technologies & Services Pvt Ltd Full time**Title**: Administrative Assistant **Role**: We are looking for a competent Administrative Assistant to help the organization and running of the daily administrative operations of the company. As an Administrative Assistant, you will play a vital role in ensuring the smooth and efficient operation of our day-to-day office activities. Your organizational...
-
Administrative Assistant
1 week ago
Bengaluru, India Trill Route School of Contemporary Music Full timeJob Title: Administrative Assistant Department: Administration Reports To: Operations Manager Job Summary: The Administrative Data Assistant is responsible for performing data entry and administrative tasks to support efficient operations within the organisation. This role involves accurate data entry, managing and updating databases, maintaining data...
-
Administrative Assistant
1 week ago
Bengaluru, India Trill Route School of Contemporary Music Full timeJob Title: Administrative AssistantDepartment: AdministrationReports To: Operations ManagerJob Summary:The Administrative Data Assistant is responsible for performing data entry and administrative tasks to support efficient operations within the organisation. This role involves accurate data entry, managing and updating databases, maintaining data integrity,...
-
Administrative Assistant
1 week ago
Bengaluru, India Trill Route School of Contemporary Music Full timeJob Title: Administrative AssistantDepartment: AdministrationReports To: Operations ManagerJob Summary:The Administrative Data Assistant is responsible for performing data entry and administrative tasks to support efficient operations within the organisation. This role involves accurate data entry, managing and updating databases, maintaining data integrity,...
-
Administrative Assistant
1 week ago
Bengaluru, India Trill Route School of Contemporary Music Full timeJob Title: Administrative AssistantDepartment: AdministrationReports To: Operations ManagerJob Summary:The Administrative Data Assistant is responsible for performing data entry and administrative tasks to support efficient operations within the organisation. This role involves accurate data entry, managing and updating databases, maintaining data integrity,...
-
Administration Assistant
6 months ago
Bengaluru, India iCRC Full time**The Opportunity**: We have a new opportunity for an Administrative Assistant to join our Mining Business Operations team on a full-time basis based in X. **#WeAreWSP #GlobalMining** **A day in the life**: - Word Processing - use Adobe Professional to create and compile PDF documents - liaise with Project Managers and Consultants to obtain document...
-
Administrative Assistant
6 months ago
Bengaluru, Karnataka, India BLOWN Full time**Job Overview** Our organization is looking for an Administrative Assistant to assist management and visitors with various office tasks. As an Administrative Assistant, your duties include - answer phone calls - arrange meetings - supervise staff - perform a variety of general clerical and administrative tasks. We are searching for someone skilled in...
-
Administrative Assistant
3 weeks ago
Bengaluru, Karnataka, India Shree Shyam Designs Private Limited Full timeJob Title: Administrative AssistantAbout the Role:We are seeking an experienced Administrative Assistant to join our team at Shree Shyam Designs Private Limited. The successful candidate will be responsible for providing administrative support to the Director and other members of the team.Key Responsibilities:* Assist the Director in preparing a daily...
-
Assistant Administration
2 months ago
Bengaluru, Karnataka, India K2 Learning Full time**Job Title: Assistant Administrative** **Location: Bangalore** **Position Type**:Full Time, Residential **Job Summary**: **Responsibilities**: - Assist in daily administrative tasks, including scheduling meetings, maintaining calendars, and managing correspondence. - Maintain and organize student records, attendance, and other essential documents,...
-
Administrative Assistant
5 months ago
Bengaluru, Karnataka, India Blown - India's First Salon & Wine Bar Full time**Job Overview** Our organization is looking for an Administrative Assistant to assist management and visitors with various office tasks. As an Administrative Assistant, your duties include - answer phone calls - arrange meetings - supervise staff - perform a variety of general clerical and administrative tasks. We are searching for someone skilled in...
-
IT Administrative Assistant
1 month ago
Bengaluru, Karnataka, India Vontier Full timeJob DescriptionThe Vontier IT Administrative Assistant will play a crucial role in ensuring the smooth operation of the company's IT function. This position will be responsible for directing and carrying out day-to-day IT-related office administration activities at the Bangalore office, as well as supporting similar activities for the global Vontier IT...
-
Administration Assistant
6 months ago
Bengaluru, India ThiDiff Technologies Full timeExecutive Administrative Assistants work in a wide variety of employment settings, and their job responsibilities differ greatly according to their specific employer's needs and policies. However, in general, these workers perform many of the same everyday functions in the workplace as secretaries, personal assistants and administrative assistants,...
-
Administration Assistant
6 months ago
Bengaluru, Karnataka, India Mora Scala Global Fashions Full timePosition: Administrative Assistant Company Overview: We are a vertically integrated fashion retail business, dedicated to delivering high-quality fashion products to our customers. As an organization, we handle all aspects of the fashion retail process, from design and production to distribution and sales. We are seeking a highly organised and...
-
Administration Assistant
6 months ago
Bengaluru, Karnataka, India Inuio Design LLP Full timePosition: Administrative Assistant Company Overview: We are a vertically integrated fashion retail business, dedicated to delivering high-quality fashion products to our customers. As an organisation, we handle all aspects of the fashion retail process, from design and production to distribution and sales. We are seeking a highly organised and...
-
Administration Assistant
6 months ago
Bengaluru, Karnataka, India Mora Scala Global Fashions Full timePosition: Administrative Assistant Company Overview: We are a vertically integrated fashion retail business, dedicated to delivering high-quality fashion products to our customers. As an organisation, we handle all aspects of the fashion retail process, from design and production to distribution and sales. We are seeking a highly organised and...
-
Administrative Assistant
1 month ago
Bengaluru, India A Under Registration Fintech Company Full timeJob Profile: Administrative Assistant Company Overview: Join a disruptive fintech startup utilizing blockchain technology to tackle a major industry problem, with business volumes in the billions of rupees. We aim to redefine industry standards and expand investment opportunities for retail investors. We are seeking a proactive and organized Administrative...