Customer Care Executive

5 months ago


Mumbai Maharashtra, India Employee Hub LLP Full time

Looking after the in house Retailers Complaints & getting resolved from relevant department. (Retail Operations)
- Sending Reports & Analyzing.
- Event Organizing. (Marketing)
- Events for retail Partners. (Retail Operations)
- Looking after fit out work of brands. (Operation)
- Coordinating with MEP, Security, House Keeping & Parking Team.
- Making Snag reports.
- Coordinating with Project team for Mall renovation work.
- Weekly meetings with the out source team members.
- **Customer service **- CCE are required to interact with patrons on a daily basis and are adept at communicating with these customers in a friendly, professional manner
- **Retail relations **- CCE act as the Mall Management voice for a shopping center and therefore must frequently interact with the media, the local community, and even law enforcement
- **Government compliance **- Require to coordinate with all government departments need to handle and assist all contracts and zoning ordinances

**Credit control assistance **- CCE is responsible for

**Job Types**: Full-time, Permanent

**Salary**: ₹9,000.00 - ₹12,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (required)

Work Location: In person



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