Sme - Azure Managed Services

2 months ago


Gurugram Haryana, India Semperfi Solutions and Services Full time

**Key Result Areas**

**Responsibilities**
- Manages overall personnel, performance, daily operations and discipline of self
- Drive specific improvement projects as required by Management Team from time to time
- Be accountable and responsible for actions taken by self and Team
- Take ownership of tasks assigned
- Providing training to new and existing team members whenever required
- Handling escalations, complains, doing RCA and sharing detailed reports with Management and clients.
- Auditing cases, sharing feedback, and coaching the team as required
- Preparing and Managing KBs.
- Working with management towards regular process improvement
- Handling typical issues as per the requirement whenever required
- Help Tier 1 & Tier 2 resources to address the issues on Azure related to various Services available on Azure platform
- Will be responsible for updating, sharing daily, weekly & monthly tickets tracker & analysis.
- Defining key management routines and governance strategy to ensure effective business process execution
- Should have technical bent of mind to use available tools and platforms to diagnose and troubleshoot reported issues for various services.
- Responsible for handling individual projects related to new implementations, improvisations, or migrations from multiple source platforms.

**Required Skill Set**
- Graduate in any stream

4 to 6 years of Experience providing Helpdesk and Manage Service in Microsoft Cloud and On-premises environment.
- Holding relevant certifications on Azure (AZ 104, AZ-305, AZ-500 etc),
- Exposure and certifications on multi cloud platforms AWS and GCP would be an added advantage
- Good with Client Management
- Good with Team Management
- Responsible for New Client Onboarding. o People Development
- Excellent verbal & written Communication skills
- Should have excellent customer handling & listening skills
- Strong analytical skills
- Strong problem-solving skills
- Quick decision maker and fast learner
- Experience in handling multiple tasks
- Result Oriented & able to deliver within timelines
- Willing to work in 24/7 Environment, 5 Days working, and Rotational Shift.

**Technical Skills**:

- Extensive knowledge of Win 10, Server 2012, 2016 + and LINUX servers OS
- Platform Monitoring and Management
- Virtual Machine monitoring and management
- Relevant Experience on Patch Management implementations
- Security Monitoring & Management (Next Gen EDR + SOC)
- Storage Monitoring & Management
- Backup Monitoring & Management
- Extensive working exposure with Azure Monitor, Advisor.
- Extensive knowledge of Azure IAAS and Windows Server Environment.
- Extensive knowledge of on-prem & Azure Hybrid Configuration & troubleshooting
- Able to troubleshoot complex Azure Environmental Issues.
- Able to analyze Azure Logs and provide RCA of the reported issues
- Relevant experience on Azure services Auto Scaling, Networking, NSG, VPN (Express Route, P2S & S2S), Backup (BDM configuration on Hyper-V, VMWARE & Physical) & troubleshoot related issues, ASR (VMWARE, Hyper-V, AWS & Physical), Subscription Management, Automation Scripts, Azure AD management, Azure MFA configuration

Azure APP Services
- Should have relevant knowledge of on-prem & Azure Hybrid Environment
- Should have hands-on knowledge in AZURE AD and implementation.
- Should have Azure PowerShell knowledge
- Able to troubleshoot all Azure Complex IAAS services issues
- Should have performance monitoring and troubleshooting activities
- Knowledge of Active Directory, DNS and DHCP
- Knowledge and hands on experience on Active Directory.
- Hands-on experience on GPO
- Knowledge on Managing various RMM Tools e.g. Connectwise automate, Manage engine or others.
- Troubleshoot & manage Microsoft Azure client’s issues on daily basis.
- Hands-on experience on File and Print services/ Network printer installations
- Knowledge about Antivirus/End point protection (Symantec/MacAfee/Trend. Etc.)
- Knowledge about Data backup & recovery
- Good Networking knowledge

Pay: ₹80,000.00 - ₹100,000.00 per month

**Experience**:

- Manage service azure: 4 years (preferred)
- networking, troubleshooting: 3 years (preferred)

License/Certification:

- Azure Certification (preferred)

Work Location: In person



  • Gurugram, Haryana, India Coforge Ltd. Full time

    Security and Network Subject Matter Expert (SME) for Oracle Cloud Infrastructure (OCI), the person should have a mix of traditional networking and security skills along with specific knowledge and experience with OCI services and tools. Security SME Skills for OCI 1. OCI Security Services 2. Threat Management and Incident Response 3. Data Security 4....

  • Total Rewards- Sme

    2 months ago


    Gurugram, Haryana, India Ericsson Full time

    **About this opportunity!**: We are looking for a Total Rewards SME to actively support in recognizing emerging trends in Total Rewards and in adapting these to provide creative solutions aligned to business needs. As a Total Rewards SME, one will support in crafting, developing and securing deployment of Total Rewards strategies, policies, processes and...

  • Data & Ai Sme

    3 weeks ago


    Gurugram, Haryana, India Luxoft Full time

    Gurgaon, India Data Reporting & Analysis BCM Industry 31/10/2024 Req. VR-109272 **Project description**: We are looking for an experienced Data & AI Subject Matter Expert (SME) to join our team in Gurugram or Bangalore. You need to have deep expertise in data science, machine learning, and AI technologies, coupled with robust programming and...

  • Cloud Sme

    2 weeks ago


    Gurugram, Haryana, India Hero Moto Corp Full time

    » **Date**:6 Nov 2024 **Location**: Gurgaon, HR, IN, 122015 **Company**:Hero Motocorp **Function** - Digital & Information Technologies**Pay Band** - M3 to M5**Role** Successfully setting up Landing Zone of Clouds Creating Interconnectivity between Multi Cloud Cloud DNS and Domain Successfully creating polices and standard process for Cloud...

  • Azure DevOps

    5 months ago


    Gurugram, Haryana, India Spectral Consultants Full time

    Key Requirement for the Position - More than 4+ years hand-on experience in Azure DevOps, IaC using ARM, PowerShell, Terraform and configuration management tools Expertise in Microsoft Azure and its relevant build, deployment, networking and security configurations and technologies Hands-on experience in continuous delivery and continuous integration of...

  • Sme - Soft Services

    1 week ago


    Gurugram, Haryana, India JLL Full time

    JLL supports the Whole You, personally and professionally. **Position**: Subject Matter Expert - Soft Service **Business**: Property and Asset Management, Delhi/ NCR What this job involves Seasoned Soft Services Expert Are you an experienced soft service expert, working closely with site teams with an objective to improve the soft services standards the...


  • Gurugram, Haryana, India Offical One Clickk Solution Full time

    Role : SME ( SL) 5 day working from office Rotational shift, Graduation, B2B International sales exp as SME , Salary UP TO 7 LPA. Job Description: International Sales SME **Responsibilities**: 1. Lead and motivate a team of international sales representatives to achieve sales targets. 2. Develop and implement effective sales strategies to expand the...


  • Gurugram, India 5100 Kyndryl Solutions Private Limited Full time

    Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The...

  • Azure Cloud Architect

    2 months ago


    Gurugram, Haryana, India Programming.com Full time

    As the Azure Cloud Architect, you will be leading the design, implementation, and support of our Azure cloud network and security infrastructure. You will work closely with cross - functional teams to ensure the reliability, security, and scalability of our cloud-based consumption, and for Azure based network and security solutions sold to our clients....

  • Performance Sme

    2 months ago


    Gurugram, Haryana, India Citi Full time

    **Description** You will be part of the middle office operations team providing performance calculation, Attribution analysis and Risk reporting for our clients in the region (APAC/EMEA/NAM). As a SME, you will be responsible for ensuring the accurate and timely delivery of assigned Performance reports which would include accounts & benchmark performance,...

  • Subject Matter Expert

    2 months ago


    Gurugram, India SemperFi Solutions Full time

    Key Result Areas :Responsibilities :- Manages overall personnel, performance, daily operations and discipline of self- Drive specific improvement projects as required by Management Team from time to time- Be accountable and responsible for actions taken by self and Team- Take ownership of tasks assigned- Providing training to new and existing team members...


  • gurugram, India Tata Consultancy Services Full time

    Greetings!!!TCS is now Hiring!!!Job Role- Azure ArchitectExperience range- 8 to 12Job Location-GurugramRequired Technical Skill Set-Azure Architect having experience and knowledge of IT operations, including networking, virtualization, identity, security, business continuity, disaster recovery, data platforms.Basic knowledge of Java, J2EE, Struts, Spring,...


  • Gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Sme - Horticulture

    5 months ago


    Gurugram, Haryana, India JLL Full time

    JLL supports the Whole You, personally and professionally. Position - SME Horticulture, Delhi/NCR Property and Asset Management As a Horticulture Manager, your primary responsibility is to oversee the daily operations of horticulture activities at our the client sites. Your role involves managing and maintaining plant life, landscaping features, and green...

  • Sme (Ibp)

    3 months ago


    Gurugram, Haryana, India SS Supply Chain Solutions Full time

    **SME (IBP)** - **Project Management**: Strong project management skills including planning, scheduling, risk management, and resource allocation. Proficiency in project management methodologies such as Agile, Waterfall, or hybrid approaches. - **SCM Knowledge**: Deep understanding of supply chain management principles, processes, and best practices across...


  • gurugram, India Tata Consultancy Services Full time

    Greetings!!! TCS is now Hiring!!! Job Role- Azure Architect Experience range- 8 to 12 Job Location-Gurugram Required Technical Skill Set- Azure Architect having experience and knowledge of IT operations, including networking, virtualization, identity, security, business continuity, disaster recovery, data platforms. Basic knowledge of Java, J2EE, Struts,...


  • Gurugram, India Tata Consultancy Services Full time

    Greetings!!!TCS is now Hiring!!!Job Role- Azure ArchitectExperience range- 8 to 12Job Location-GurugramRequired Technical Skill Set-Azure Architect having experience and knowledge of IT operations, including networking, virtualization, identity, security, business continuity, disaster recovery, data platforms.Basic knowledge of Java, J2EE, Struts, Spring,...


  • gurugram, India Tata Consultancy Services Full time

    Greetings!!!TCS is now Hiring!!!Job Role- Azure ArchitectExperience range- 8 to 12Job Location-GurugramRequired Technical Skill Set-Azure Architect having experience and knowledge of IT operations, including networking, virtualization, identity, security, business continuity, disaster recovery, data platforms.Basic knowledge of Java, J2EE, Struts, Spring,...


  • Gurugram, India Tata Consultancy Services Full time

    Greetings!!!TCS is now Hiring!!!Job Role- Azure ArchitectExperience range- 8 to 12Job Location-GurugramRequired Technical Skill Set-Azure Architect having experience and knowledge of IT operations, including networking, virtualization, identity, security, business continuity, disaster recovery, data platforms.Basic knowledge of Java, J2EE, Struts, Spring,...


  • gurugram, India Tata Consultancy Services Full time

    Greetings!!! TCS is now Hiring!!! Job Role- Azure Architect Experience range- 8 to 12 Job Location-Gurugram Required Technical Skill Set- Azure Architect having experience and knowledge of IT operations, including networking, virtualization, identity, security, business continuity, disaster recovery, data platforms. Basic knowledge of Java, J2EE, Struts,...