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Solutions Professional

5 months ago

Gurgaon, India BT Group Full time

Advanced Warning of scheduled maintenance

Solutions Professional

**Job Req ID**:15791**Posting Date**:02-Jun-2023**Function**:Strategy, Transformation & Business Intelligence**Location**:Building No 14 Sector 24 & 25A, Gurugram, India**Salary**:Competitive**Why this job matters**
The Process Design & Improvement Professional supports initiatives addressing organisational boundaries consisting of existing processes in order to drive efficiencies across business units, regions and functions resulting in enhanced collaboration, innovation and commercial outcomes.

**What you’ll be doing**
1. Supports in process improvement projects coordinating cross-functional teams supporting targeted performance improvement.
2. Supports activities in road mapping and roll-out planning, assisting project teams to create implementation approaches and support roll-out.
3. Supports the identification and assessment of new process improvement and transformation opportunities, collaborating with process owners and stakeholders.
4. Supports projects by supporting planning, execution, engagement, documentation, and monitoring of project/programme work.
5. Follows robust process governance, coordinating cross-functional stakeholders responsible for making decisions about global processes and supporting process transformation.
6. Supports in the testing of processes against agreed specifications, corporate standards, architecture and methods, and implements recommendations for process/procedural improvement.
7. Supports in the implementation of ways to improve working processes within the Process Design & Improvement.

**The skills you’ll need**
- Business Analysis
Data Analysis
Process Design
Design Thinking
Stakeholder Management
Business Process Improvement
Project/Programme Management
Process Architecture

**Our leadership standards**

**Looking in**:
**Leading inclusively**
I inspire and build trust through self-awareness, honesty and integrity.
**Owning outcomes**
I take the right decisions that benefit the broader organisation.

**Looking out**:
**Delivering for the customer**
I execute brilliantly on clear priorities that add value to our customers and the wider business.
**Commercially savvy**
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

**Looking to the future**:
**Growth mindset**
I experiment and identify opportunities for growth for both myself and the organisation.
**Building for the future**
I build diverse future-ready teams where all individuals can be at their best.

**About us**
- BT is part of BT Group, along with EE, Openreach, and Plusnet.- Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.- We value diversity and celebrate difference. As Philip Jansen, our CEO, says ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’- We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.- This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.