Holiday Cruise Expert

1 week ago

Gurugram Haryana, India Cordelia Cruises Full time

Execute high-volume Inbound/outbound calls to potential customers, aggressively promoting products/services to spark interest and secure on-the-spot sales.
- Articulate the unique features, benefits, and pricing of our offerings with confidence and clarity to persuade prospects.
- Address customer inquiries, resolve complaints, and provide post-sale support to ensure customer satisfaction.
- Deliver precise, up-to-date product information to address customer questions and overcome objections effectively.
- Leverage exceptional persuasion and negotiation skills to consistently close sales and surpass set targets.
- Maintain meticulous records of customer interactions and sales activities within the CRM, driving insights for future engagements.
- Share winning strategies, market insights, and success stories with the team to collectively achieve and exceed sales goals.
- Stay ahead of industry trends and competitor activities to position our offerings as the top choice in the market.
- Engage with potential customers who have expressed interest, strategically converting hesitations into purchases.
- Dedicate time to sharpening sales techniques through continuous training and self-driven development.
- Deliver regular, data-rich reports on call outcomes, conversion rates, and key performance indicators to highlight achievements.
- Maintain a customer-first approach, embodying professionalism and a positive attitude in every interaction.
- Cultivate a deep understanding of offerings and industry landscape to strategically position products/services as the best option.

**Benefits**:

- Health insurance
- Paid time off
- Provident Fund

**Experience**:

- total work: 2 years (preferred)

Work Location: In person

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