Admission Counselor
2 days ago
_**RESPONSIBILITIES & DUTIES**_
- Engage with assigned leads and promptly initiate contact through the auto dialer system. _
- Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs. _
- Build rapport, credibility and establish trust with leads through effective communication and active listening. _
- Schedule Video Counselling [VC] sessions with Admission Counsellors for qualified leads. _
- Coordinate schedules and ensure smooth communication between leads and Admission Counsellors to facilitate the enrolment process. _
- Maintain accurate records of lead interactions and follow-up activities in the CRM system. _
- **BASIC ELIGIBILITY CRITERIA**_
- Graduates or Postgraduates _
- Must be comfortable working in a target based consultative sales role REMUNERATION _
- 3.50Lpa Fixed Annual Pay + Monthly incentives with high earning potential _
- **SKILLS**_
- Excellent verbal communication skills _
- Ability to listen effectively, build trust with potential learners, and approach situations with patience and empathy._
- Ability to persuade learners towards attending the Video Counselling [VC] session to ultimately influence their enrolment decisions. Basic proficiency in MS Office Suite_
- **KEY PERFORMANCE INDICATORS**_
- Minimum 300 minutes of talk time over calls per day. _
- Schedule/book 5 Video Counselling [VC] sessions per day. _
- Connect with a minimum of 80% of your leads each day._
- Consistently meet and exceed weekly revenue targets. _
Pay: From ₹280,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Ability to commute/relocate:
- Andheri, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Do you have Excellent communication ?
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
Expected Start Date: 11/12/2024
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