Office Administrative Assistant
1 day ago
**Responsibilities**
- **Order Management**:
- Verify order details, including quantity, specifications, and pricing.
- Coordinate with warehouse staff for order fulfillment and dispatch.
- **Customer Interaction**:
- Respond to customer inquiries regarding product availability, delivery timelines, and pricing.
- Address and resolve basic complaints or escalate issues as needed.
- **Sales Reporting**:
- Record daily sales and order transactions using Microsoft Excel and Tally (if applicable).
- Prepare and submit daily, weekly, and monthly sales reports to management.
- Maintain organized records of invoices, receipts, and other documents.
- **Inventory Coordination**:
- Liaise with the warehouse team to monitor stock levels and notify of shortages.
- Assist in updating inventory records and reconciling discrepancies.
- **Administrative Tasks**:
- Create and send quotations, invoices, and order confirmations to customers.
- Ensure timely and accurate documentation for all orders and payments.
**Skills and Qualifications**
- **Education**: High school diploma or equivalent; a degree in commerce or related field is a plus.
- **Technical Skills**:
- Proficiency in Microsoft Excel for sales reporting and data entry.
- Familiarity with Tally software is an added advantage.
- Basic knowledge of inventory or order management systems is a plus.
- **Communication**: Strong verbal and written communication skills to interact with customers and internal teams.
- **Organization**: Ability to handle multiple orders, prioritize tasks, and meet deadlines.
- **Attention to Detail**: Ensures accuracy in processing orders and reports.
**Key Competencies**
- **Customer-Focused**: Ensures customer satisfaction through efficient service.
- **Dependability**: Reliable in submitting reports and managing orders consistently.
- **Numeracy**: Basic arithmetic skills for pricing, invoices, and reports.
**Job Types**: Full-time, Fresher
Pay: From ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Overtime pay
- Performance bonus
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)
- Office: 1 year (preferred)
**Location**:
- Kozhikode, Kerala (preferred)
Work Location: In person
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