Housekeeping Executive
4 weeks ago
Job Purpose
This position is responsible for providing consistent housekeeping service to guest rooms balconies bathrooms restaurants public areas and circulatory areas that meets the hotels standards of cleanliness and presentation.
Primary Responsibilities
Operation
- Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team
- Ensure cleanliness of guest rooms guest room balconies guest corridors linen rooms and housekeeping pantries according to standards and procedures set
- Supervise public areas
- Replenish guest supplies and ensure that guests requests are promptly attended to
- Attend to reports on damage or malfunction in hotel rooms
- Maintain equipment in proper state of cleanliness
- Maintain a section floor report
- Conduct regular room checklists
- Report unusual behavior/activities on floors to Executive Housekeeper
- Record room status in allocated section accurately
- Assist Executive Housekeeper in assessing team members attendance and performance
Other Responsibilities
- Be well versed in hotel fire & life safety/emergency procedures
- Attend all briefings meetings and trainings as assigned by management
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the assigned by the Management
- Establish and maintain effective employee working relationships
Main Complexity/Critical issues in the Job
- Respond professionally politely and efficiently to extraordinary requests and complaints from guests.
Qualifications :
- 03 years Diploma/Degree in Hotel Management.
- 0203 years of work experience and prior relevant experience.
- Ability to anticipate and focus attention on guest needs being professional and welcoming.
- Excellent organizational skills and time management.
Remote Work :
No
Employment Type :
Fulltime
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