Engagement manager
1 day ago
The Executive Centre (TEC) opened the doors to the first Executive Centre in 1994 and today boasts over 220+ centres in 36 cities and 16 markets.The Executive Centre caters to ambitious professionals and industry leaders looking for more than just an office space - they are looking for a place for their organisation to thrive. TEC has cultivated an environment designed for success with a global network spanning Greater China, Southeast Asia, North Asia, India, Sri Lanka, the Middle East, and Australia, with sights to go further and grow faster. Each Executive Centre offers a prestigious address with the advanced infrastructure to pre-empt, meet, and exceed the needs of our ambitious Members. Walking with them through every milestone and achievement; empowering them to succeed.Privately owned and headquartered in Hong Kong, TEC provides first class Exclusive and Shared Workspaces, Business Concierge Services, and Meetings & Events facilities to suit any business' needs.For more information, please visit Title: Engagement Associate/Engagement ManagerAs an Engagement Associate, you will play a pivotal role in delivering unparalleled customer service, acting as the ‘face’ of TEC for members and clients. You will maintain a professional, proactive, and customer-service-oriented persona to enhance the overall member experience.Responsibilities:Daily Operations:- Maintain professionalism at the front counter, responding to guests and clients' needs.- Efficiently handle telephone calls with a clear and concise tone.- Manage office unit and PABX system setups.- Organise postage, courier services, mail handling, and deliveries.- Coordinate conference room bookings and refreshments for meetings.- Handle secretarial and administrative tasks for clients as needed.- Conduct seamless check-in and check-out processes.- Perform up-selling and cross-selling to maximize revenue.Service Standards:- Address and resolve inquiries, complaints, and feedback promptly.- Suggest improvements to service standards in collaboration with the Centre-in-Charge.- Maintain TEC’s high service standards at all times.Internal Coordination:- Build professional relationships with colleagues and stakeholders.- Support local operations in driving profitability, efficiency, and productivity.Key Performance Indicators (KPIs):- Client Engagement: Deliver exceptional service and anticipate client needs.- Effective Communication: Practice active listening and ensure clarity in feedback.- Collaboration: Exhibit a cooperative attitude and share knowledge within the team.- Revenue Maximisation: Contribute to driving service revenue.- Operational Efficiency: Demonstrate proactive multitasking skills.- Professional Appearance: Consistently meet TEC grooming standards.- Centre Maintenance: Uphold the look, feel, and operational efficiency of TEC centres.Requirements:- Up to 6 years of customer service or administrative experience in a hospitality environment (e.g., hotel front desk).- Excellent interpersonal and communication skills; customer-oriented mindset.- Fluency in local language and English.- Strong multitasking abilities with attention to detail under pressure.- Proficiency in Microsoft Word, Excel, and Power Point.- Willingness to occasionally work overtime.Please email your CV to
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Engagement Manager
2 days ago
Gurgaon, Haryana, India NextHire (Part of Algotale Group) Full time ₹ 12,00,000 - ₹ 42,00,000 per yearJob Overview:The Engagement Manager (Pharma and Med-device companies) will be responsible for building and managing relationships with pharmaceutical, medical consumables, and medical device companies to ensure seamless collaboration and drive engagement.If interested, fill out the form-Key Responsibilities:Relationship Management: Act as the primary point...
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Gurgaon, Haryana, India EXL Talent Acquisition Team Full time ₹ 25,00,000 - ₹ 75,00,000 per yearKey Responsibilities:Leadership & Team ManagementLead, mentor, and develop a global team of 50+ catastrophe modelling and exposure management professionals. Foster a culture of performance, collaboration, and innovation within the team. Oversee workforce planning, capacity optimization, and skill development across multiple delivery locations. Champion...
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Engagement Manager
3 days ago
Gurgaon, India The Executive Centre Full timeThe Executive Centre (TEC) opened the doors to the first Executive Centre in 1994 and today boasts over 220+ centres in 36 cities and 16 markets. The Executive Centre caters to ambitious professionals and industry leaders looking for more than just an office space - they are looking for a place for their organisation to thrive. TEC has cultivated an...
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Gurgaon, Haryana, India EXL Full time ₹ 20,00,000 - ₹ 60,00,000 per yearDescriptionKey Responsibilities:Leadership & Team ManagementLead, mentor, and develop a global team of 50+ catastrophe modelling and exposure management professionals.Foster a culture of performance, collaboration, and innovation within the team.Oversee workforce planning, capacity optimization, and skill development across multiple delivery...
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Engagement Manager
4 days ago
Gurgaon, India The Executive Centre Full timeThe Executive Centre (TEC) opened the doors to the first Executive Centre in 1994 and today boasts over 220+ centres in 36 cities and 16 markets.The Executive Centre caters to ambitious professionals and industry leaders looking for more than just an office space - they are looking for a place for their organisation to thrive. TEC has cultivated an...
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Engagement Manager
4 days ago
Gurgaon, India The Executive Centre Full timeThe Executive Centre (TEC) opened the doors to the first Executive Centre in 1994 and today boasts over 220+ centres in 36 cities and 16 markets.The Executive Centre caters to ambitious professionals and industry leaders looking for more than just an office space - they are looking for a place for their organisation to thrive. TEC has cultivated an...
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Engagement manager
3 days ago
Gurgaon, India The Executive Centre Full timeThe Executive Centre (TEC) opened the doors to the first Executive Centre in 1994 and today boasts over 220+ centres in 36 cities and 16 markets.The Executive Centre caters to ambitious professionals and industry leaders looking for more than just an office space - they are looking for a place for their organisation to thrive. TEC has cultivated an...
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Engagement Manager
1 day ago
Gurgaon, Haryana, India PeopleZ HR Full time ₹ 12,00,000 - ₹ 36,00,000 per yearCompany Description Our client, a boutique strategy consulting firm with offices in US & India Job Description - Has full responsibility for all project deliverables and processes- Manages client interactions and creates an effective client communication strategy- Trains, develops consultants and demonstrates team leadership- Develops and leads the...
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Engagement Manager
4 days ago
Gurgaon, India The Executive Centre Full timeThe Executive Centre (TEC) opened the doors to the first Executive Centre in 1994 and today boasts over 220+ centres in 36 cities and 16 markets.The Executive Centre caters to ambitious professionals and industry leaders looking for more than just an office space - they are looking for a place for their organisation to thrive. TEC has cultivated an...
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Engagement Manager
3 days ago
Gurgaon, India The Executive Centre Full timeThe Executive Centre (TEC) opened the doors to the first Executive Centre in 1994 and today boasts over 220+ centres in 36 cities and 16 markets.The Executive Centre caters to ambitious professionals and industry leaders looking for more than just an office space - they are looking for a place for their organisation to thrive. TEC has cultivated an...
