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Loan Officer

4 months ago

ahmedabad, India humgrow.com Full time

As a Loan Officer (Telecallers)you will be responsible for telecalling activities to support themortgage lending process. This role requires individuals withexcellent communication skills a pleasant voice and the ability tomake decisions efficiently. Prior mortgage experience isadvantageous but notmandatory.

BasicResponsibilities:

  • Conducttelecalling activities to support the mortgage lendingprocess.

SkillSetRequired:

  • GoodCommunication Skills: Ability to communicate effectivelyin both verbal and written forms. Bilingual proficiency ispreferred.
  • PleasantVoice: Possessing a pleasant and engaging voice thatenhances customerinteractions.
  • DecisionMakingSkills: Ability to make quick and informed decisionswhile interacting withcustomers.
  • Proactive& Extrovert: Being proactive in approach andhaving an outgoing personality to engage with customerseffectively.
  • Responsibility: Demonstrating a sense of responsibility towards assigned tasks andachievingtargets.
  • Adaptable: Ability to adapt to different situations and handle varyingcustomer inquiries.
  • GoodListening Skills: Actively listening to customer queriesand concerns to provide appropriateassistance.
  • Willingness toAddress Volume of Calls: Ability and willingness tohandle a high volume of calls approximately 100 calls aday.

Requirements

DesiredApplicant:

  • Graduatecandidates with good communication and interpersonalskilss
  • Thorough knowledge of all mortgage loansproducts and familiarity with competitorsofferings.
  • Demonstrated ability toeffectively sell products and provide necessary services tocustomers.
  • Proficiency in analyzingcredit documents to determineeligibility.
  • Skilled in handlingobjections fromcustomers.

BehavioralCompetencies:

  • Stronginterpersonal skills with a focus on customer relationshipmanagement.
  • Effective planningabilities with expertise in geography mapping and salesmanagement.
  • Proven selling skillswith a track record of successful conversions and objectionhandling.

Good toHave:

  • Creativityin problemsolving and serviceorientedmindset.
  • Strong logical reasoningskills.

QualificationsandExperience:

  • Minimumqualification of a Graduate.
  • 02years of experience in a similar role. Prior mortgage experiencewould be an addedadvantage.



Benefits

  • CompetitiveSalary: Enjoy a competitive base salary commensurate withexperience andqualifications.


  • UnlimitedIncentives: In addition to the base salary unlockunlimited earning potential through performancebasedincentives.


  • StableCareer Growth: Join a company committed to fostering yourprofessional development with ample opportunities for careeradvancement andgrowth.


  • ComprehensiveHealth Coverage: Access to a comprehensive healthinsurance package to safeguard your wellbeing and that of yourfamily.


  • RetirementBenefits: Participate in retirement savings plans tosecure your financialfuture.


  • Trainingand Development: Receive ongoing training and developmentopportunities to enhance your skills and knowledge ensuring youstay ahead in yourcareer.


  • Recognitionand Rewards: Be recognized and rewarded for your hardwork and contributions through various employee recognitionprograms.


  • StableOnRole Job: Join our team on a stable onrole employmentbasis providing you with security and stability in yourcareer.


  • WorkplaceCulture: Thrive in a dynamic and inclusive workplaceculture that values diversity collaboration andinnovation.



Desired Applicant: Graduate candidates with good communication andinterpersonal skilss Thorough knowledge of all mortgage loansproducts and familiarity with competitors' offerings. Demonstratedability to effectively sell products and provide necessary servicesto customers. Proficiency in analyzing credit documents todetermine eligibility. Skilled in handling objections fromcustomers. Behavioral Competencies: Strong interpersonal skillswith a focus on customer relationship management. Effectiveplanning abilities with expertise in geography mapping and salesmanagement. Proven selling skills with a track record of successfulconversions and objection handling. Good to Have: Creativity inproblem-solving and service-oriented mindset. Strong logicalreasoning skills. This job description is intended to conveyinformation essential to understanding the scope of the role.Additional responsibilities may be assigned as deemed necessary bythe company